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Hi, I got a virus from internet, he are acting like an anti virus program named Anti virus Action. I can't use AVG or Iobitz to kill it. Continuously, he displays a message "You are infected, Do you want to install the anti virus now? And connected my laptop by internet to a website with different anti-virus programs to buy. I identified the files in the Control Panel, but I cannot remove it. In Safe mode, I can use all programs, but I couldn't remove it either. Any suggestion? or I need to proceed and format the hard disk?. Thanks!
Use the search option to find anything with that name. Delete the files found and remove any related registry files. Also try download Avast and malewarebytes.
I always use avast its a good AV and has a small footprint.
Install and run these in this order
1- rkill.exe
2- tdss killer
3- malwarebytes
Run # 3 in full mode after the 1st 2 are done.
Let us know if the problem is rectified, thanksSome HELP in posting on Computing.net plus free progs and instructions Cheers
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