I cant use the computer

March 13, 2012 at 16:14:06
Specs: Windows XP
Pls does someone knows how to remove this virus :DIE ZEIST IST ABGELAUFEN

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#1
March 13, 2012 at 17:31:07
Nope but are you sure it isn't DIE ZEIT IST ABGELAUFEN ("the time is expired" in German)?

Give more detail of the symptoms - it might help someone to help you.

Always pop back and let us know the outcome - thanks


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#2
March 13, 2012 at 18:42:29
if you can't find it on google, it's probably a new infection.
You can start with a quick scan with malwarebytes and fix all it finds

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#3
March 14, 2012 at 01:56:29
Thanks for your reply. More details about the sympton: when I turn the desktop on, it starts normal opening sequence, brings up normal settings and within 5 seconds it defaults to the German screen and freezees.

I can't instal the anti-virus I have to get rid of the virus.

Please suggestions!


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#4
March 14, 2012 at 07:30:47
I think that additional information is useful - sure sounds like a virus and, as already suggested, probably something new.

My version of your text shows up in Google but everything is in German. Unfortunately it's no use me (conversational German is my limit). Automatic translations are usually confusing so they don't help much either.

Another question which might help. Can you get to Windows in Safe Mode (tap F8 while booting)?

Always pop back and let us know the outcome - thanks


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#5
March 14, 2012 at 08:47:22
Thanks for your reply Derek, appreciate your help. Yes, I can hit F8 and get to the safe mode - in the safe mode, I hit the 'safe mode with command prompt' and then it defaults to a screen saying 'STOP PROGRAM' and that the computer has been stopped to guard against further damage!

Can't get past this stage.

Thanks


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#6
March 14, 2012 at 13:32:12
Silly question maybe but is there a CD in the drive (or floppy if you have such thing)?

Did you try just "Safe Mode" at the top?
If this doesn't get you past it then the only thing I can suggest is trying:
"Last known good configuration" and hope for the best.

I am more than a bit mistified by this issue. Googling around with German translations there is plenty using my verson of your phrase (zeit instead of zeist) but nobody seems to be talking about viruses.

Has anyone else had access to your computer? It almost sounds like some wicked prank.

Always pop back and let us know the outcome - thanks


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#7
March 14, 2012 at 13:37:05

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#8
March 14, 2012 at 13:42:03
I maybe wrong but I took "I can't instal the anti-virus I have to get rid of the virus" to mean that poster can't do so. It certainly seems that way if a Safe Mode option can't be reached, but good idea to get this precisely confirmed.

Always pop back and let us know the outcome - thanks


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#9
March 15, 2012 at 01:51:36
Thanks guys!
In the safe mode, I tried 'last known configuration' and 'start with command prompt' and within seconds it defaults to a blue screen that says 'STOP COMMAND'.

I tried loading the anti-virus without any success - any more ideas pleassssssssse!


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#10
March 15, 2012 at 13:08:17
By "anti-virus" do you mean MalwareBytes?
If so, were you able to get to Windows to attempt to install it?

Does this blue screen give any other information, if so let us have any numbers or file names it refers to?

Have you an XP installation CD or restore CD?

Has anyone else had access to the computer?

What were you doing immediately before the problem came along?

Please give us the make and model number of the computer.

I might turn out that you have a problem on your hands that could prove tricky to fix with help from afar and could require a fair degree of competence on your part. We would also need to backup your important files first - can explain later if necessary.

Even if you should resort to taking it to a workshop to get it fixed it would still be a good idea to back up your own files first - they will get lost if they choose to re-install.

Always pop back and let us know the outcome - thanks


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#11
March 15, 2012 at 15:07:24
You could try this using another computer to create the disk:
http://ask-leo.com/microsoft_standa...

You will need to go into BIOS on the dud computer and ensure that the CD drive is ahead of the Hard Disk. You then start the computer with the disk in the drive.

It's a large download - 250MB.

Always pop back and let us know the outcome - thanks


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