Solved I can't remove BrowserSafeGuard

September 11, 2015 at 15:31:40
Specs: Windows 7
I sure could use help w/this, I'm losing the battle.
At startup, black page "taskenge" is presented, overwritten by an alert:
"Windows cannot find 'C:\Program File(s)\Browsersafeguard\BrowserSafeGuard.exe.
To post this required opening an htdocs TXT document & including my
data because clicking on "notepad", note++, wordpad, etc. (exe). presents
following:"Windows cannot find 'C:\Program File(s)\Browsersafeguard\BrowserSafeGuard.exe.
Clicking "x" brings up:
do you want to run or save this program?
displays run or save
clicking run AGAIN presents no obvious action other than displays
run or save? AGAIN
clicking on html docs displays code instead of the report.
Some of my Xampp files work (hours of re-creating docs from flash
drives & recycle bin) but
I can't edit my databases as my xampp folder does not contain the control
panel. I think I should do a clean install but not sure of process?

See More: I cant remove BrowserSafeGuard

September 11, 2015 at 15:54:19
✔ Best Answer
Here are the first 2 steps, there will be more steps needed, after I see the results of these logs.

Run them in this order.

Step 1: Run AdwCleaner
Author's site
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan
In the results tabs, uncheck anything you don't want to remove.
Click on Cleaning.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 2: Run Junkware Removal Tool
Malwarebytes Acquires Junkware Removal Tool
Download Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.

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September 11, 2015 at 15:55:35
This post discusses that nuisance; how it arrives, and how to get rid of it.

Download and run ccleaner which is one of the utils recommended; and would have been one of my first choices too.

If you can't boot successfully into the normal desktop, try safe-mode, and run ccleaner from there.

Use the custom/manual install option, NOT the automatic. Using the automatic option means you acquire all manner stuff you neither need nor want. And as you have discovered much of it is a real pest, and a PIA to eradicate.

Always use custom/manual install option for anything downloade off the web. Carefully watch for and uncheck anything "so helpfully pre-checked and offered for your convenience". Ensure only the item "you" want is installed.

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September 11, 2015 at 15:57:05
Looks like I crossed with John, and he will take you through a thorough clean out process - in depth; which would be wise to follow.

message edited by trvlr

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Related Solutions

September 11, 2015 at 16:00:32
If you are unable to download any of the programs suggested in #1, then download and save them as files on another computer then transfer them across using a flash drive. Double click each file to run the associated program.

message edited by Derek

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September 11, 2015 at 18:41:39
thanks guys, the solution was elsewhere. My .exe extension was missing. don't know yet if the terrorism is still there.

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September 12, 2015 at 00:15:15
Why did you post twice for the same problem?

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September 12, 2015 at 05:11:41

The suggestion at #2 was to see what malware is around.

Always pop back and let us know the outcome - thanks

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