i cant remove AVG firewall

April 16, 2011 at 21:57:05
Specs: Windows XP
i am using windows xp service pack 3 . i have deleted the AVG antivirus but i cant delete Avg firewall i like to install microsoft essential firewall as i am using microsoft essentials antivirus Please help me .

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#1
April 17, 2011 at 17:52:50
AVG have a removal tool - either google for it or go to the AVG forum. What usually causes problems is that both AV's and Firewalls should be stopped completely before attempting to uninstall them.

By the way, Microsoft Security Essentials is an AV but not a firewall.

Please come back and let us know how you got on.


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#2
April 17, 2011 at 21:09:34
The Microsoft essential has a firewall also. A few days ago when i was reinstalling the new microsoft essential i got the message that i should remove Avg antivirus before installing microsoft essentials. So i deleted Avg download. I could not remove AVG firewall.They told me that firewall is mandatory, if i dont have a firewall then they will turn on microsoft essential firewall. i checked the box so that they may install microsoft essential firewall. With the Avg removal tool i cant remove Avg firewall

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#3
April 17, 2011 at 22:19:30
rainbow2005,

Can you tell us what version of AVG and its firewall was installed?

Also, is there an AVG icon showing on the bottom tray?


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Related Solutions

#4
April 18, 2011 at 00:24:45
you can use revo uninstaller to get rid of ALL AVG registry items, much better than the AVG uninstaller...I would actually recommend Avast Free:
http://www.filehippo.com/download_a...
Much better than miicrosoft Security Essentials for real-time protection, no scheduled scans, etc.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#5
April 18, 2011 at 06:13:51
Re #2.

I think it is probably a case of MS quaint terminology. "Microsoft Security Essentials" is an AV package not a firewall but MS seems to have got into a habit of using the word "essential" for much of their stuff. I think they just switch on the MS firewall. I googled the term "microsoft essential firewall" and the hits I looked at all denied that MSE had a firewall. Here is a recent one:
http://www.cableforum.co.uk/board/3...

Re #4
"Much better than miicrosoft Security Essentials for real-time protection". Have you some evidence to support this? I tend to be rather open minded about AV's, on the basis that there is always the possibility that one will find what the other one will miss. The scheduled scan is not an issue because you can turn it off if you don't want it - which is what I've done.

Please come back and let us know the outcome.


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#6
April 18, 2011 at 08:23:36
'Have you some evidence to support this?'
Yes, I have installed both on different PC's. Avast has automatic updates daily and much better real-time protection...no scheduled scans needed and just a better over-all AV:
Avast Free
•Anti-spyware built-in
•Web Shield
•Anti-rootkit built-in
•Automatic updates
•Strong self-protection
•Virus Chest
•Antivirus kernel
•System integration
•Simple User Interface
•Integrated Virus Cleaner
•Resident protection
•Support for 64-bit Windows
•P2P and IM Shields
•Internationalization
•Network Shield

Microsoft Security Essentials:
Microsoft Security Essentials provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.

Microsoft Security Essentials is a free download from Microsoft that is simple to install, easy to use, and always kept up to date so you can be assured your PC is protected by the latest technology. It's easy to tell if your PC is secure - when you're green, you're good. It's that simple.

Microsoft Security Essentials runs quietly and efficiently in the background so that you are free to use your Windows-based PC the way you want - without interruptions or long computer wait times.

The choice is yours

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#7
April 18, 2011 at 08:47:47
Try to inactivate it first

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#8
April 18, 2011 at 09:31:11
Re #6.

Thanks for your input.

Yep, I have both running (different computers) and although the interfaces are quite different both seem to do the job. MSE is claimed to have good root kit protection too, according to various websites, and I get regular enough updates. Avast Pro has a scheduled scan feature but this is not available on the free version - although that doesn't bother me much. I used to have AVG which worked fine but it is far more bulky than either of the above. It was also pushy about buying the pro version - I no longer use it.

The pecking order in reviews of AV's seems to vary from time to time if you browse the net, presumably because they are all to some extent competitive. Manufactures own blurb is of-course biassed.

Clearly opinions will always abound and we all have our own likes and dislikes. Real facts are harder to determine without applying complex tests against a wide range of "nasties" in different situations.

Please come back and let us know the outcome.


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#9
April 18, 2011 at 09:57:58
you mean i should reactivate microsoft essentials. You mean i should reinstall Microsoft essential or what do you mean by try to reactivate first? Please explain fully

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#10
April 18, 2011 at 10:54:24
By "inactivate" I suspect #7 meant deactivate AVG "before" removal but it's a bit late for that now.

I would suggest there are two ways forward:

1. Use the AVG removal tool which claims to remove all AVG products, here:
http://www.wargeek.net/avg-removal-...

2. Use Revo Uninstaller as per #4

You then install the AV of your choice (if it is not already in place). As for firewall, well there are various freebies around or you could just stick with the Windows firewall. If you are behind a router that will probably already have some inbuilt firewall protection.

Please come back and let us know the outcome.


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#11
April 18, 2011 at 21:56:02
I used AVG removal tool but it couldn't remove AVG firewall. I have also used Revo uninstaller i couldn't detect any AVG trace.Tell me what should i do. In the Security Centre it is evident that AVG firewall in currently on.

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#12
April 19, 2011 at 05:41:13
You need to turn the AVG firewall off then try again.
I didn't know how to do this so I googled "how to turn off AVG firewall".
Here is what I found:
http://answers.yahoo.com/question/i...

Assuming your computer is 32 bit, here is a "direct link" to the removal tool:
http://download.avg.com/filedir/uti...
NOTE: It is best to Save the file somewhere and double click it rather than
selecting Run from within IE.

Please come back and let us know the outcome.


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#13
April 19, 2011 at 22:07:07
Thanks for helping me . You have send me the link how to turn off AVG firewall. In the Yahoo answers it is written that i have to go to Control Panel and click protection resident and then disable it. I couldn't find protection resident in windows xp service pack 3 of mine. Kindly explain me how to find it. May be there is other word for it.

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#14
April 20, 2011 at 05:37:25
I think they mean the "AVG Firewall Control Panel" NOT the normal XP Control Panel - possibly via a tray icon at the bottom of the screen near the clock . If you can't find it then you need to get detailed answers from the AVG forum - they are sure to have one.

Please come back and let us know the outcome.


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