I Can't Find My Antivirus Software

Hewlett-packard / Hp mini
March 31, 2010 at 19:37:02
Specs: Microsoft Windows XP Home Edition, 1.596 GHz / 1015 MB
I just installed my virus software onto my computer a couple of weeks ago. I know it was windows, and i did it online. I can't find it anymore though. I've searched for it and it isn't in the place were i usually put it. Also some of my other programs aren't working, like word processor and changing my background. Whenever i try to click on them it says error, can't find application.

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#1
March 31, 2010 at 23:20:25
1- was there an AV installed when you purchased the laptop?
2- Did you uninstall the AV using the uninstaller from their website?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
March 31, 2010 at 23:30:07
I don't know :(. All i know is that my computer was telling me i had a virus or something, i had to hurry up and get some anitvirus stuff. I went online, payed for it, and it was at the bottom righ hand with all my other hidden icons. Now it's gone and my computers messing up.

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#3
April 1, 2010 at 06:03:18
Sounds like the software you paid for was bogus. You were tricked into buying AV software that IS a virus. Do you remember the name of the software? Did you get a receipt? If you did you need to look on it to let us know what software it was. Maybe something can be done. See this post.

http://www.computing.net/answers/se...

Just because the OP does not come back in 3 or 4 days to reply, does not mean he will not come back and reply.


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Related Solutions

#4
April 1, 2010 at 07:42:18
Janet992,
There are lots of good free cleaners on the red link in my signature with some basic instructions. You may want to start with
1- Malwarebytes
2- Hitman Pro
Good Luck

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#5
April 1, 2010 at 13:29:00
um, i remember the page that came up. The antivirus software was from windows. There was a picture of it, it had a blue box. I thought that it was safe because i had remember seeing those types of antivirus software at the store. I should have realized that people could just paste the picture on there.

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