I cannot remove xp internet security 2011 fro

April 6, 2011 at 18:31:33
Specs: Windows XP
I keep getting messages saying my computer is infected I cant seem to remove it what do i do ?

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April 6, 2011 at 20:41:43
Hi. Yes this is a relatively brand new virus spreading throughout the net. These viruses are getting more complicated. Here is some more info on it: http://www.spywarehelpcenter.com/xp...

If you need help getting rid of it, post a reply here.

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April 7, 2011 at 16:56:24
Try MalwareBytes freebie, it is usually good at finding and fixing these.

Please come back and let us know how you got on.

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April 7, 2011 at 18:10:05
none of this stuff y'all are sending me are working! but thank you for trying....this virus won't allow me to add or remove programs

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Related Solutions

April 8, 2011 at 04:49:32
If MalwareBytes won't run because the virus has disabled exe files then you can change its extension to either cmd or bat and then it will run. This applies to both the download and the program file exe's. You only click the exe (or renamed) file so you don't need to use "Add/Remove Programs" for this.

It was deliberately designed to run on cmd or bat because these viruses often prevent exe's from running.

Keep trying - you have to fix this, we can only help.

Please come back and let us know how you got on.

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April 8, 2011 at 05:27:36
... you could try this with internet explorer click here

... save the file "exefix.reg" (very small download) once saved right click it option "merge"

... once it has been "merged" restart your pc and try the antivirus "exe progs"

... download the free version http://www.malwarebytes.org/

... then once installed update the definitions and scan your pc.

Angel Decoy
... Posting is provided "AS IS" with no warranties
Grrrr... ...im

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April 28, 2011 at 11:09:08
If downloading files to the infected computer is not possible, access a clean computer and transfer files to the infected computer using a USB flash drive, or other removable media (CD/DVD, external drive).

Now, download one of these files: iExplore.exe or eXplorer.exe. They are renamed copies of RKill:

Save the file to the Desktop, and double-click on it. (For Vista/Windows 7, select: Run as Administrator)

If you get a message that RKill is an infection, just ignore it. If you run into infections warnings to close RKill, leave the warning on the screen and run RKill again.

If you encounter problems running RKill, download another renamed version of RKill from its download page.

Do not reboot your computer after running Rkill!

Next, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program. (For Vista/Windows 7, select: Run as Administrator)

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click <Remove Selected

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

Please post the Malwarebytes log in your reply, and we will determine if any further action is necessary.

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April 28, 2011 at 12:16:41
Hi Derek, thanks for this...by renaming the malware to .cmd from .exe I could run it and remove the "hijack.xx" files

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April 30, 2011 at 06:56:38

Glad to have helped - bat and cmd running are handy features.

Please come back and let us know the outcome.

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May 27, 2011 at 00:34:36
Hi my computer has Xp Internet security 2011 instaled on it, I have tried downloading all the different Rkill files but when you try to open the programe it then askes what prgramme you would like to open the file with? Please help

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June 1, 2011 at 00:00:46
This virus is a killer, I have tried Spy Doctor, AVG, Avast Super spy and none of these picks this up, I had Malwarebyte and I cannot open it or install it. I do not have access to another computer so I cannot download. I need help

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June 1, 2011 at 00:26:45
... as Derek states in #4

mstatiyy once you've downloaded and saved Malwarebytes right click (option) rename the extension from ".exe" to ".bat" you should then be able to open/run it.

... after openning it click the update function before scanning your pc.
Angel Decoy
... there is logic to this madness!
Grrrrrrrrrrrrrrrrrrrrrrrrrrr... .im

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June 1, 2011 at 08:56:47
gregory dempster & mstatiyy

By all means use any useful information you see in this thread. However, this is an old post (April 7th) so you will get more assistance if you raise a new ones of your own. It is also better than adding to an existing thread because no two problems are ever quite alike.

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