I cannot get my email

March 8, 2011 at 20:39:05
Specs: Windows XP
I logged into Hotmail and receive a window that says my account has been blocked. It says I need to change my password. It looks very suspicous as my computer was recently infected with viruses.

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March 8, 2011 at 23:29:07
Try using a clean pc.

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March 9, 2011 at 01:23:43
I did at a library and the same thing happened. The blockage appears to be on the Hotmail.com site as the blocking alert appears AFTER I log on. However, the questions asked in order to "change password" are very suspicious and I have not answered.

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March 9, 2011 at 13:33:21
I have had a good look around, and there is not much good advice on this issue ranging from someone is repeatably trying to hack your account to missing links from multiple email accounts? I did see a couple saying to click the I Forgot My Password link, which will take you down the special question login, this might get you in?

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