I can not system restore!

January 5, 2010 at 17:11:29
Specs: Windows XP
My computer is acting strange i had a virus on my computer that i think i got rid of but its not completely gone now it wont let me do anything on my computer... all i can do is go on internet and it freezes every now and then but it will not let me load up and of my online games or virus scanner and i can not system restore i can get to the part after is asks me a date then it wont let me click on next to accually start the restore please help!

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January 5, 2010 at 17:27:27

Please download Malwarebytes' Anti-Malware from one of these sites:



Rename the setup file, mbam-setup.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename mbam-setup.exe to tool.exe> click save.

1. Double Click tool.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.

Please run RSIT.exe by random/random and post its logs.

Download random's system information tool (RSIT) by random/random from the following link and save it to your desktop.


1. Double click on RSIT.exe to launch program.
2.(Vista Users Only) Right click on the RSIT.exe icon and select "Run as Administrator" to run the program.
3. Click Continue at the disclaimer screen.
4. Your firewall may alert you that RSIT is requesting Internet access. Please allow it.
5.Once it has finished, two logs will open: log.txt<-- this will be maximized and info.txt<-- this will be minimized. Both logs will be located at C:\RSIT.exe.

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January 5, 2010 at 19:02:43
You could try the Restore from Windows Repair Console.

Follow the steps below. (sorri for long process but its the MS-DOS way of restoring)

Insert the Windows XP disc then restart (make sure you can boot from CD-ROM)

When you get the system started and it finds your startup disk you will see a screen that says Press any Key to boot from CD.

Once you see the Welcome screen press "R" and you'll find yourself in the Recovery Console.

Wait for the 5 secs for the count to go off and press 1 on your keyboard and hit enter.

Once on the command line type in "cd \" (make sure theres a space between cd and \.

now to get into the restore folder, type in "Cd system~1\_resto~1"

If you get an error that says "Access Denied" while trying to gain access to the folder, follow the steps below. If no error then skip the
area with dotted lines.
Type cd \

Then press enter

Type cd windows\system32\config

Then press enter

Type ren system system.bak

Then press enter

Type exit

Then press enter

now the computer should restart, go back in and follow the steps again from above. (avoiding the text in dotted line)

Once you are inside the restore folder, type in dir and note the folders listed inside. ex: rp1, rp2 etc....

NOTE: Restore from the 3 or 4th last Point before going any further down the date line, so it the last restore point says RP15 go to
maybe RP12 or RP13.

Type in "cd rp(input the rp folder number - for example 'cd rp13'" and hit enter.

Type: cd snapshot

NOTICE: Now the command Prompt will look like this

c:\system~1\resto~1\rp13\snapshot (obviously you'll be using another rp folder)


Type: copy _registry_machine_system c:\windows\system32\config\system

this will restore your system settings for that restore point date.

Then press enter


Type: copy _registry_machine_software c:\windows\system32\config\software

this will restore your software settings for the software installed on that restore point date.

Then press enter

Type: Exit

Then press enter to restart computer and boot to the hard drive normally.


Hope it helps, as it has saved me millions times =)

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January 7, 2010 at 10:28:44
I sent my computer to a friend that can fix it but if he cant figure it out i will try these things thank you for your posts it helps to know if something dose go wrong again i have a website i can go to for some help.

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