I can not delete a virus found by an Avast sc

July 24, 2011 at 09:37:24
Specs: Windows Vista
Firstly I can not highlight the viruses found in the log and then I can not get the APPLY button to work/act. I have set AVAST so that it should automatically delete a virus when found during a scan but this is over ridden everytime I have done a scan (4 times now).

I have 35 infections ...many of them Trojans or Exploding bombs. They are mostly process 1080 msmpeng or process 3744 mbam.exe. (mbam may relate to the Malware-bytes anti- malware system that I also use and that has not detected any virus).
CCCleaner does not clear this problem either.

Any suggestions would be most appreciated....thank you in advance.


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#1
July 24, 2011 at 10:07:08
BenL,

Let's see if this works for you...

First, temporarily disable any real time AntiVirus/AntiSpyware software (particularly avast!), while these steps are completed, to keep these programs from interfering with the repairs.

This is normally done by right clicking the software's Taskbar icon, or accessing each software through Start - Programs.

Some tips if needed:
http://www.bleepingcomputer.com/for...


Now, run the Kaspersky Virus Removal Tool:
http://www.kaspersky.com/antivirus-...

If running Vista/Windows 7, right-click and select: Run as administrator.

When it starts, to the right of 'Security Level' click 'Recommended', and select: Settings
-In the window that opens (Autoscan), in the ‘Scope’ tab, place a checkmark to the left of: 'Parse email formats'.

-Click the ‘Additional tab’ and click to place a checkmark by ’RootKit Scan’, and ‘Deep Scan‘, then click OK.

Select all the drives to scan, except for CD-ROM drives, and click the ‘Start Scan’ button

If malware is detected, place a checkmark in the ‘Apply to all’ box, and click the ‘Disinfect'’ button, if the button is active.
(If not click 'Delete'.)

After the scan finishes, if any threat remains in the Scan window (Red exclamation point), click the ‘Neutralize all’ button.

In the window that opens, place a checkmark in the ‘Apply to all’ box, and click the ‘Disinfect'’ button, if the button is active.
(If not click 'Delete'.)

If advised that a special disinfection procedure is required which demands system reboot: click the OK button to close the window.

In the Scan window click the ‘Reports’ button and select ‘Save to file‘.
Name the report 'kvrt.txt', and save it to the Desktop.
Close the program.

>>Please copy/paste the report (of Detected malware), and provide in your reply.<<

~~~~
Retired - Doin' Dis, Dat, and slapping malware.


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#2
October 3, 2011 at 07:06:33
system tool virus removal tool helps in removing the virus and malwares

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