I can activate any of my programs

September 23, 2011 at 22:24:00
Specs: Windows 64
I cant activate any programs, use my internet, or anything. i think im affected by malware. need help.

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September 25, 2011 at 14:02:31
We need a little more information. What do you see when you try to run something? Does anything pop up? Or does absolutely nothing happen?

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September 25, 2011 at 20:16:39

If you cannot download the following program, you may need to use a USB flash drive, or removable media, and a clean computer.

In order to take a better look at what is going onn with your system, please do the following:

Download DDS from one of these locations:

Save it to a USB flash drive on a clean computer.

Move it to the Desktop of the infected computer.

Right-click DDS and select: Run as Administrator

When done, DDS opens two logs:
-DDS.txt (Opens on the Desktop)
-Attach.txt (Is minimized - will show on the TaskBar)

Save both reports to your Desktop.

Move them from the Desktop to a USB flash drive, and to the clean computer.

Since this report can also be quite large, please go to the ‘Uploading’ website:

In: Select files to upload, click 'Browse', and 'Look in' the Desktop.
Select the DDS.txt report, and click on 'Open'
You will see the following:
“Your file has been uploaded successfully: (Name and size of the file)”

Please copy the 'Download link', and provide it in your reply.

Do the same with the Attach.txt.


Retired - Doin' Dis, Dat, and slapping malware.
Malware Eliminator/ Member of UNITE and the
Alliance of Security Analysis Professionals

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