i am having an issue with thinkpoint too.

October 16, 2010 at 20:07:54
Specs: Windows Vista
it locked up my computer and wont let me do anything unless i pay to get thier program

See More: i am having an issue with thinkpoint too.

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#1
October 17, 2010 at 02:00:08
Hi,

Try using Malwarebytes Anti-Malware to remove the Thinkpoint virus.

If it doesn't work try booting into safe mode, then run Malwarebytes Anti-Malware.

http://www.geekpolice.net/malware-r...


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#2
October 18, 2010 at 16:49:33
THIS IS FOR WINDOWS 7 USERS: Ok here is another way if your safe mode with networking is also disabled/infected. Reboot and hit the F8 key, then go into start in safe mode command prompt, then in the command prompt simply type "explorer" after the backslash. This should allow you to see your desktop screen in the background. Once you see your desktop, then close the command prompt screens. Double Click on your icon that looks like computer screen if it is on your desktop, if not, then go into your start menu and open it. Then do a single click on your C:/ drive (do not open it). Then in the upper right of the same screen you will see a search box, type in hotfix, then hit enter. You should probably see three or so associated files pop-up with hotfix in them. Right click on each one and delete them. Then empty your trash can and reboot. YOU ARE SAVED!!!

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#3
October 18, 2010 at 16:50:25
No do use malware programs...they are also backdoor programs. THIS IS FOR WINDOWS 7 USERS: Ok here is another way if your safe mode with networking is also disabled/infected. Reboot and hit the F8 key, then go into start in safe mode command prompt, then in the command prompt simply type "explorer" after the backslash. This should allow you to see your desktop screen in the background. Once you see your desktop, then close the command prompt screens. Double Click on your icon that looks like computer screen if it is on your desktop, if not, then go into your start menu and open it. Then do a single click on your C:/ drive (do not open it). Then in the upper right of the same screen you will see a search box, type in hotfix, then hit enter. You should probably see three or so associated files pop-up with hotfix in them. Right click on each one and delete them. Then empty your trash can and reboot. YOU ARE SAVED!!!

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Related Solutions

#4
October 22, 2010 at 07:01:31
This will help you:

">Remove ThinkPoint (Uninstall Guide)

Make sure you follow each step exactly as written, especially the part about the shell.reg file. Very important!


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#5
October 23, 2010 at 17:58:06
The blind leading the blind LOL...Just use rkill.exe to stop the process and then use tdss killer to remove the unwanted rootkit, then run a full scan with malwarebytes.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#6
November 17, 2010 at 10:03:54
The best bet is to back up your docs and reinstall your OS. Otherwise you will most likely spend more hours trying to remove the infection. Just take the 2 hours to back up your docs and reinstall and update your windows, then get a legit AV like NOD32.

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