Solved How to stop deletion of passwords in IE8 in Win 7 32 bit

December 13, 2015 at 15:23:16
Specs: Windows 7
I am running IE version 8 in Win 7 32-bit. When I send email my passwords are deleted and I have to replace them. How do I stop this problem which began yesterday?

See More: How to stop deletion of passwords in IE8 in Win 7 32 bit

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✔ Best Answer
December 15, 2015 at 12:55:06
"This time it has given me the URLs:"
Nope.
Always test the links yourself.

I use this program.

Image Uploader ( I upload to Imgur.com for images & zippyshare for files. Neither need an account )
http://www.softpedia.com/get/Intern...
http://zenden.ws/imageuploader_ru
How to use for images.
http://i.imgur.com/mWxzNlv.gif
http://i.imgur.com/ODCCcPf.gif
http://i.imgur.com/zalhLtW.gif
For other files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/Wg3nZ4G.gif
http://i.imgur.com/txFkgpT.gif



#1
December 13, 2015 at 15:47:29
Sounds like your cookie is being deleted.

See if you can stop it happening this way.

CCleaner ( This is a slim version that doesn't install the Yahoo toolbar )
http://www.freewarefiles.com/CClean...
http://www.softpedia.com/get/Securi...
http://www.piriform.com/ccleaner/bu...
How to remove unwanted cookies & save cookies that are still wanted.
http://i.imgur.com/WLOVTTT.gif
http://i.imgur.com/CqBAGIO.gif
http://i.imgur.com/dkrZUhn.gif


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#2
December 13, 2015 at 15:51:11
Next, I will check these logs to see what may be causing problems.

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://www.bleepingcomputer.com/dow...
If we have to run Farbar more than once, refer this SS.
http://i.imgur.com/yUxNw0j.gif
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt).
The logs are large, upload them using Zippy ( No account/registration needed ) or upload to a site of your choosing. Give us the links please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif


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#3
December 13, 2015 at 19:42:33
IE 8?? You should be able to update to IE 11 with windows 7. Perhaps in doing so the problem will resolve itself.

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Related Solutions

#4
December 13, 2015 at 22:39:13
Thank you very much for your thorough help. I have added CC clean and (by the grace of God) that has fixed it. OE has since operated several times without requiring me to enter the passwords for each address.

I have copied your two responses and although I have not yet resorted to the log file prog. That will be my next step, if the problem persists.


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#5
December 13, 2015 at 23:10:14
"that has fixed it"
Very good, my guess was right, something is trying to delete it.

Best you run Farbar, so I can find the underlying problem.


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#6
December 14, 2015 at 04:38:29
I have uploaded them to http://www.biblebelievers.org.au. They are quite small, 112 KB, and 21KB.

Thank you for your assistance thus far.

God bless you,

Anthony


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#7
December 14, 2015 at 04:55:33
"I have uploaded them"
Can't find them.

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#8
December 14, 2015 at 13:13:13
Dear JohnW,

The passwords were all removed this morning.

http://www.biblebelievers.org.au/FR... is present.
http://www.biblebelievers.org.au/Ad... is also present

Anthony


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#9
December 14, 2015 at 13:36:52
Copy & Paste the text in Blue below & save it into Notepad on your Desktop & name it fixlist.txt
NOTE: It is important that Notepad is used. The fix will not work if Word or some other program is used.
NOTE: It is important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

CreateRestorePoint:
emptytemp:
closeprocesses:
S3 gdrv; \??\C:\Windows\gdrv.sys [X]

Open FRST/FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that, let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please Copy & Paste the contents into your reply.


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#10
December 14, 2015 at 18:49:52
Dear JohnW,

Fix result of Farbar Recovery Scan Tool (x86) Version:13-12-2015
Ran by ags (2015-12-15 13:37:21) Run:1
Running from C:\Users\ags\Downloads
Loaded Profiles: ags (Available Profiles: ags)
Boot Mode: Normal

==============================================

fixlist content:
*****************
CreateRestorePoint:
emptytemp:
closeprocesses:
S3 gdrv; \??\C:\Windows\gdrv.sys [X]
*****************

Restore point was successfully created.
Processes closed successfully.
gdrv => service removed successfully.
EmptyTemp: => 541 MB temporary data Removed.


The system needed a reboot.

==== End of Fixlog 13:37:38 ====


The problem may be fixed?? I had to enter the passwords following the reboot.

Anthony


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#11
December 14, 2015 at 18:56:43
According to the files you uploaded, Chrome is your default browser & you're running IE11, not IE8. And why are you running such an old version of Adobe? 5.0 is almost 15 years old.

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#12
December 14, 2015 at 19:08:05
"The problem may be fixed??"
Maybe, I will rely on you to report on that.

Next step Anthony. Let me know when you have done this please.
Run the Fixit tool or use the manual method.
https://support.microsoft.com/en-us...


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#13
December 14, 2015 at 19:28:02
> And why are you running such an old version of Adobe? 5.0 is almost 15 years old.

The computer shop installed that about three weeks ago. That explains why it would not work. Thank you.

I have uninstalled Adobe 5 and installed Adobe 12 (?).

I work day and night 24X7 so forgive me. When I wrote IE8 I meant OE8. My apologies for the confusion.

Anthony

message edited by biblebelievers


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#14
December 14, 2015 at 19:56:32

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#15
December 14, 2015 at 20:15:20
"I hope this is correct"

Unfortunately not Anthony, click on the link in my post #12

Going out now, back in about 4 hours.


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#16
December 14, 2015 at 22:04:09
Dear John,

I have executed https://support.microsoft.com/en-us... but the problem persists. In fact I think it may be exacerbated. When I reboot the computer the passwords are absent so I insert them then poll and I have to enter them once again.

Anthony


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#17
December 15, 2015 at 00:11:35

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#18
December 15, 2015 at 00:34:11
Dear John,

I have followed your instructions. According to cc. all things are resolved. I will now shut down and restart the computer and see hether we have any passwords.

Anthony


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#19
December 15, 2015 at 00:38:00
Next, run Farbar again please, follow this SS & upload the 2 new logs.
http://i.imgur.com/i3fg3Pf.gif

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#20
December 15, 2015 at 00:42:23
Will do. When I rebooted the computer the passwords were missing. I replaced them and then polled and they were missing again. I will now follow your instruction.

I have uploaded the two files but I do not know the zippy URL to which they were uploaded. I suppose this is to your account so that you will be able to locate them.

Anthony

message edited by biblebelievers


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#21
December 15, 2015 at 01:08:36
Sorry to interrupt the flow of things but exactly what passwords are being deleted? Do you mean that previously a password box automatically had the password already filled in but now you have to enter it again? If so maybe autocomplete isn't set or you're deleting the autocomplete history:

http://windows.microsoft.com/en-US/...

https://support.microsoft.com/en-us...


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#22
December 15, 2015 at 01:17:25
DAVEINCAPS,

Thank you for your interest. In OE Tools -> Accounts -> Properties -> Servers a password must be entered. I have three different accounts. There is no automatic filling. The passwords are entered by keystroke and saved. There is no autocomplete. Once the password is entered in OE it remains.

Those passwords are constantly removed.

Anthony


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#23
December 15, 2015 at 02:54:48

"I suppose this is to your account so that you will be able to locate them"
No I don't have an account, I need the links.

The logs are large, upload them using Zippy ( No account/registration needed ) or upload to a site of your choosing. Give us the links please.
http://www.zippyshare.com/
Instructions on how to use ZippyShare.
http://i.imgur.com/naG6t2T.gif
http://i.imgur.com/Vi9ZdIh.gif
http://i.imgur.com/1IZu5kP.gif

"Those passwords are constantly removed"
Redo as per my post #1


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#24
December 15, 2015 at 03:17:29
Dear John,

This time it has given me the URLs:

http://www.zippyshare.com/v/DoB5UY1...
http://www.zippyshare.com/v/PfLt0uc...

Anthony


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#25
December 15, 2015 at 12:55:06
✔ Best Answer
"This time it has given me the URLs:"
Nope.
Always test the links yourself.

I use this program.

Image Uploader ( I upload to Imgur.com for images & zippyshare for files. Neither need an account )
http://www.softpedia.com/get/Intern...
http://zenden.ws/imageuploader_ru
How to use for images.
http://i.imgur.com/mWxzNlv.gif
http://i.imgur.com/ODCCcPf.gif
http://i.imgur.com/zalhLtW.gif
For other files.
http://i.imgur.com/FhtnM6c.gif
http://i.imgur.com/Wg3nZ4G.gif
http://i.imgur.com/txFkgpT.gif


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#26
December 15, 2015 at 16:40:39
Dear John,

http://www31.zippyshare.com/v/zWbRJ...
http://www31.zippyshare.com/v/1AVtS...

These files are miniscule

God bless you and thanks,

Anthony


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#27
December 15, 2015 at 17:00:46
"These files are miniscule"
Now we are in business Anthony, those logs are clean.

To clear my head, what issues do you have now?

1:

2:

3:

4:

message edited by Johnw


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#28
December 15, 2015 at 19:31:13
Dear John,

You have performed a wonderful service for which I am grateful. Thank you very much.

> "These files are minescule"
Now we are in business Anthony, those logs are clean.
To clear my head, what issues do you have now?
1: For some reason we are unable to ftp to our Websites from this computer using a Command Prompt window on the Win7 machine. We connect but cannot transfer. The error message states "cannot open data connection to port 50001 : connection timed out.

2: We use IE 11 and Chrome. Previous versions of IE on the 986 machine allowed us to click Page -> properties, and learn the size of the file, Now it reports "Chrome html" which it is not for I hand code in TextPad. This may be a nasty attitude to Chrome because often when I visit a page or site on-line IE sees only a blank page. Page -> properties used also to show the file size. Now it states "Not Available". Chrome does not appear to offer these facilities

3: In ID 11 we used to click Page -> View Source and it would raise the source in Textpad and allow me to edit. It now opens in Notepad?? and does not allow editing. I would like TextPad to be my text editor. I would like these features restored in IE, if it is possible. Chrome is now more restrictive.

4: Something very important. I email the Newsletter to individuals and to the robot at one of our websites. I usually copy from the master file on the local computer, paste into the subject window and again into the message window of OE. This places the heading, "Bible Believers' Newsletter 901" into the subject window, and the whole text into the body of the email. Presently I have to cut and paste the healing into the Subject Area as a separate operation. Can you please assist me here?

5. I want nothing to do with Bing unless I enter the request. I do not want Bing or any other program to copy my key strokes OR to store my passwords and I do not want to be asked these questions ever again. Likewise I do not wish to receive "Allow blocked content" questions,

Thank you in anticipation of your further your assistance with the above issues. If ever you have any questions of the Word of God (as against "religion" so-called). you are welcome to email me at any time.

Kind regards,

Anthony



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#29
December 15, 2015 at 19:57:10
Run this Anthony, allow about 2 hours. After it's finished, tell me what issues remain.

Run Tweaking.com - Windows Repair

Disable your antivirus program before running Windows Repair.
How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...

Start at Step 1 ( very important ) do all the steps until you get to the final step ( Repairs ) Reboot when finished.
Right click on the exe & click on > Run as administrator.
http://i1-win.softpedia-static.com/...
http://www.softpedia.com/get/Tweak/...
http://www.tweaking.com/
http://www.tweaking.com/content/pag...
http://i.imgur.com/Xc9NBsk.gif
http://i.imgur.com/VajIQFA.gif
http://i.imgur.com/TLWWxuk.gif


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#30
December 16, 2015 at 02:42:45
Dear John,

Completed without any hitches. and all appears to be well. I attempted to ftp in Command Prompt but the file still would not send. And the problem of the disappearing passwords in OE persists..

Anthony


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#31
December 16, 2015 at 16:10:46
Morning Anthony.

"And the problem of the disappearing passwords in OE persists.."
OE is not really fully compatible with W7.

Import everything you want into Thunderbird.
http://www.mozilla.org/products/thu...


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#32
December 16, 2015 at 16:12:22
"I attempted to ftp in Command Prompt"
Refer.
http://www.computing.net/answers/wi...

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#33
December 16, 2015 at 17:20:10
Dear John,

> "And the problem of the disappearing passwords in OE persists.."
OE is not really fully compatible with W7.

My OE6 is run as XP

Anthony


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#34
December 16, 2015 at 17:38:01
"My OE6 is run as XP"
Same applies, try Thunderbird & see if the problem persists.

You can have more than one email client installed at once.

message edited by Johnw


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