Solved how to remove trojan-bnk.win32 manually

June 21, 2011 at 21:01:32
Specs: Windows XP
how to remove trojan-bnk.win32

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June 21, 2011 at 21:24:59
✔ Best Answer

Just replied to your other post, since I did not see this one.

Is the Trojan displayed as part of a XP AntiSpyware 201X Firewall Alert, or, XP Internet Security 201X? (X = a number)

If it is, it is a warning to deceive you. Don't buy into it!!!

Let us know the name of the program giving you the warnning, and we will help you remove it from your system.

Retired - Doin' Dis, Dat, and slapping malware.

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June 21, 2011 at 21:28:26
XP Security 2012 Firewall Alert

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June 21, 2011 at 21:31:06
but when I go to help and support in my pc the alert appears again and again

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June 21, 2011 at 21:34:50
Microsoft Windows Operating System

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June 21, 2011 at 21:46:43

Try the following:

If you cannot download the following file, the malware may be blocking the attempt. You need to download to a clean computer and then transfer to the infected one using a USB flash drive, or external media (an external drive or a CD).

The malware on your computer does not allow the launch of executables (a file ending with .exe), so we must fix that first.

Please download FixNCR.reg:

If you downloaded the .reg file to a USB drive, insert the USB drive into the infected computer and open the drive letter associated with it.

Or, if you were able to download it to the infected computer, in either case:>>

>>Double-click on the FixNCR.reg file to fix the Registry on your infected computer.

You should now be able to run your normal executable programs and proceed to the next step.

Now, download iExplore.exe, a renamed copy of RKill:

[If the file does not download, paste the following, >without the brackets<, in the address bar of your browser:

Save the file to the Desktop, and double-click on it.
Ignore any messages, and allow the file to run until the command window closes.

>Without a reboot<, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

Please post the >Malwarebytes log< in your reply so we can see where we are at, and plan any additional removal strategy.

Retired - Doin' Dis, Dat, and slapping malware.

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June 22, 2011 at 00:59:27
This may sound crazy but everything is back to normal and I did nothing. Thank you anyway for you support and help in this matter. It has been very much appreciated.

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June 22, 2011 at 08:40:25
You may be surprised, later!!!

It may be in your best interest to run RKill, and the Malwarebytes' AntiMalware, just to make sure it is really gone.

Retired - Doin' Dis, Dat, and slapping malware.

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