Solved how to remove aztek browser hijacker

August 31, 2014 at 07:02:29
Specs: Windows 7
I already tried to remove the programs. That didn't work. Using IE browser. I'm scared that many removal tools on Internet may be fake and cause more problems

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#1
August 31, 2014 at 08:25:50
✔ Best Answer
These two are safe freebies and often find quite a bit:

http://filehippo.com/download_malwa...
Download, Install, Update and run - green button top right.

http://www.bleepingcomputer.com/dow...
Download and "Save" the file - double click file to run program.
Run Scan. I have found it quite safe to run the Clean afterwards although there are options.

See if it helps the problem. Copy/Paste the logs on here in case further investigation proves necessary.

Always pop back and let us know the outcome - thanks


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#2
September 1, 2014 at 14:08:35
Thanks so much! the program malwarebytes cleaned my computer of Aztek and about 75 other issues it identified. I ran it a second time and it found zero problems the 2nd time. My PC Matic anti virus had been partially disabled by the Aztek malware. I could not get the bleepingcomputer program to download so I don't know about it.

message edited by SARose


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#3
September 1, 2014 at 15:49:07
Needs a lot more work then. I'll ask someone named Johnw if he is available to do a proper clean, so keep an eye out. All the programs he uses are safe.

If you can find the MalwareBytes log then please copy/paste it on here in the meantime.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
September 1, 2014 at 16:40:40
Hi SARose, I would still like to start with AdwCleaner, keep it in mind that the infection will do everything in it's power to stop anything it thinks will remove it's dirty work.

I have renamed & uploaded here.
http://www27.zippyshare.com/v/65831...

Run both of these, in this order.
1: AdwCleaner
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

2: Run Junkware Removal Tool
http://www.softpedia.com/get/Securi...
http://www.softpedia.com/progScreen...
How to download from Softpedia
http://i.imgur.com/qO92huz.gif
http://i.imgur.com/qzTUYkX.gif
http://www.bleepingcomputer.com/dow...
http://thisisudax.blogspot.com.au/2...
Download Junkware Removal Tool onto your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
Shut down your protection software now to avoid potential conflicts.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan.
Click this link to see a list of security programs that should be disabled and how to disable them.
http://www.bleepingcomputer.com/for...
http://www.techsupportforum.com/for...
Run the tool by double-clicking it. If you are using Windows Vista or Windows 7/8, right-click JRT and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved onto your Desktop and will automatically open.
Copy and Paste the contents of the JRT.txt log please.


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