how to get rid of

April 23, 2011 at 01:21:57
Specs: Windows Vista
I do not know how but has entered my computer and has made itself the default home page Now whenever i open internet explorer (my previous home-page was this q seach opens by itself and along with it a Windows-live messenger pop-up jumps out both qseach and windows live messenger that jumps out are not in english language.
I tried many things but nothing works out More importantly I have tried to block this Buscador/Qseach by using content tab but it does not gets blocked Nor am I able to change the home page. Set home page tab has been permanently disabled.
Anyone please help

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April 23, 2011 at 04:53:16
You are infected.
Start by running Malwarebytes' Anti-Malware ( MBAM )
Error codes
Common Issues, Questions, and their Solutions, Frequently Asked Questions.
VIPRE Rescue Program
Try it in Safe mode with Networking.
If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.
If it still will not run.
1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.
Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.
If it installed but will not run, navigate to this folder:
2: C:\Programs Files\Malwarebytes' AntiMalware
At the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.
How to see hidden files in Windows
Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.
When it opens, update 1st.
If it won't update after installing, update manually.
Download & install.

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April 23, 2011 at 09:28:18
Yes you were correct it was an infection and now i got rid off it by using MBAM as per your advise but one thing that is not yet clear is that i have installed in my computer Liscenced version of latest Norton antivirus from symantec corp. Still then how could my computer got infected.

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April 23, 2011 at 09:30:38
thanks Johnw for a detailed and accurate response

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Related Solutions

April 23, 2011 at 10:08:28
To make sure there is no longer qsearch left in your system, let's get a specific look.

Please download SystemLook:

Under Links, select: SystemLook (32-bit)

Save to the Desktop.

Double-click SystemLook and select Run, if a prompt appears.

Select the following information, and Paste it to the blank area in SystemLook. Then, select: Look



When finished, a notepad window opens with the results of the scan.
Please post the results of SystemLook in your next reply.

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April 23, 2011 at 14:25:01
Good news deep.vik, make sure you acknowledge aaflac44 by responding to the very good check he suggested.

"Still then how could my computer got infected"
No AV will prevent you getting infected, because the badies are always ahead of the goodies.
You can of course improve your defense system & prevent a lot of problems, but it still gets down to the user, if anything unusual happens, Stop & hit the OFF button.

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April 23, 2011 at 23:28:46
Thanks for your interest and reply aaflac44.

I copied and pasted the lines given by you with the correction that i changed "qsearch" to "qseach" as the problem causing web page was "" . After i posted my problem here (and got the solution) i am also able to access "Tools-> Folder Options".
After getting infected by "Qseach/"; my computer was not showing the "Folder Options" link and all the hidden files and folders were exposed and there was no way to access "do not show hidden files" option.

Results of System Look
SystemLook 04.09.10 by jpshortstuff
Log created at 11:47 on 24/04/2011 by owner
Administrator - Elevation successful

========== file ==========

qseach - Unable to find/read file.

qseachbar - Unable to find/read file.

========== reg ==========

(Unable to open key - key not found)

(Unable to open key - key not found)

(Unable to open key - key not found)

(Unable to open key - key not found)

(Unable to open key - key not found)

(Unable to open key - key not found)

-= EOF =-

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