Solved How I kept Ask.com from hijacking every new tab on my Mac

August 24, 2015 at 17:25:28
Specs: Macintosh OS X 10.7.5, 1.7 GHz Intel Core i5/4 GB 1333 MHz DDR3
Ask.com infected my Mac. Every new tab came up with the blasted Ask search page instead of the Google favorites page I'd set up. It ignored my Firefox settings. I was going crazy.

I remembered that this had started after I installed something called MyTransitGuide. I removed that via the add-ons page and Hey presto! No more g****m Ax page!!


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✔ Best Answer
August 25, 2015 at 15:29:49
This is one (free) useful "pest" remover for Mac:

http://filehippo.com/mac/download_c...

And this is the Mac version of an excellent windows app - malwarebytes:

https://www.malwarebytes.org/antima...

Wouldn't hurt to run the above utils regardless?

Avoid Mackeeper like to plague; it has a reputation of creating havoc and allegedly is a pain to remove it (and it's side effects).

As already advised... when installing "anything" from the web - use the manual/custom option; "never" the automatic option. And carefully look for and uncheck all those pre-checked boxes (which have been so "helpfully" checked for you). That way you will avoid "most" of the usual pests that are so kindly and freely offered "for your use, delectation and whatever"...

There is another utility (windows only at present) which will also seek out and uncheck a lot of those nuisance boxes for you - "unchecky". But still wise to double check via manual/custom option regardless. JohnW down near the Antarctic mentioned it a while back as a useful tool in one's armoury Pity it's not available for Mac...



#1
August 25, 2015 at 01:19:51
Thanks for your information. However, calling it an "infection" is quite incorrect.

You just need to keep an eye on what you install and look out for the custom install options instead of just clicking "Next" without taking any notice.

You just need more experience, beginners always make your mistake.

message edited by phil22


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#2
August 25, 2015 at 13:21:20
Also use Google to check anything out that you intend to install.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#3
August 25, 2015 at 13:28:28
I'm not exactly a beginner: I was using BBSes before there was an internet. This damn thing hitchhiked in on an innocent-looking thing called MyTransitGuide, as I said, which I was pointed to by a page I thought was safe.See Wikipedia, "Ask.com"; it has a real scuzzy rep.

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Related Solutions

#4
August 25, 2015 at 13:46:41
Yes, we know about Ask.com. However it (and other Toolbars) is getting foisted on folk all over the internet in with downloads. That was, I believe, Phil's point - you have to opt out of it all the time. If you did so (or it wasn't declared) and still got it then I guess that is just the way things are going - not nice. It's hard to tell which websites are safe these days.

EDIT:
There are various Windows programs to get rid of this sort of tat. However they don't seem to be available for Mac as it is assumed to be immune.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#5
August 25, 2015 at 15:29:49
✔ Best Answer
This is one (free) useful "pest" remover for Mac:

http://filehippo.com/mac/download_c...

And this is the Mac version of an excellent windows app - malwarebytes:

https://www.malwarebytes.org/antima...

Wouldn't hurt to run the above utils regardless?

Avoid Mackeeper like to plague; it has a reputation of creating havoc and allegedly is a pain to remove it (and it's side effects).

As already advised... when installing "anything" from the web - use the manual/custom option; "never" the automatic option. And carefully look for and uncheck all those pre-checked boxes (which have been so "helpfully" checked for you). That way you will avoid "most" of the usual pests that are so kindly and freely offered "for your use, delectation and whatever"...

There is another utility (windows only at present) which will also seek out and uncheck a lot of those nuisance boxes for you - "unchecky". But still wise to double check via manual/custom option regardless. JohnW down near the Antarctic mentioned it a while back as a useful tool in one's armoury Pity it's not available for Mac...


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#6
August 25, 2015 at 15:46:52
Goodness knows how I missed that MalwareBytes for Mac (I did Google "something").

Always pop back and let us know the outcome - thanks


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#7
August 25, 2015 at 16:03:52
It's all in the wrist "grasshopper"... Often enhanced by a regular intake of hot chockie and a piece of cake - or a biscuit (cookie for our N. Am. chums).

To be fair though - I think it's a fairly recent addition from Malwarebytes? I haven't yet used it. Meanwhile ccleaner seems to do a good job as it is...


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#8
August 25, 2015 at 16:50:09
Looks like filehippo.com has gone to the manure heap in the past year or so. See the most recent reviews on Norton (https://safeweb.norton.com/reviews?url=filehippo.com) and MyWOT.com (https://www.mywot.com/en/scorecard/filehippo.com).

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#9
August 25, 2015 at 17:11:58
filehippo is still better than many but there are now very few websites around where you don't have to take care what and where you click.

Always pop back and let us know the outcome - thanks


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