how do i restart my computer

February 4, 2013 at 09:04:52
Specs: Windows XP
Ii am trying to download a free anti virus program and the computer is telling me to restart the computer. when i press restart the computer shuts down and then when i start it again it repeats the message

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February 4, 2013 at 10:03:20
I assume you are restarting from Windows (not the power off/on button).

You might have to uninstall it from Control Panel - Add Remove Programs, restart computer and then try again with a fresh download.

What AV is it?

Always pop back and let us know the outcome - thanks

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