How do I permanently delete ID and password information in l

Toshiba Satellite c55-a5300 15.6 laptop...
October 26, 2014 at 15:26:51
Specs: Windows 8.1, 4 GB
My wife borrowed my laptop while hers was being repaired. Now that I have mine back I noticed whenever I navigate to a log-in page her credentials are populated in the User/ID and Password fields. How can I stop this from happening?
Thanks

howagood


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#1
October 26, 2014 at 16:14:50
"User/ID and Password fields. How can I stop this from happening?"
Remove her cookies.
If you don't know how to do that, CCleaner will help.
CCleaner ( This is a slim version that doesn't install the Yahoo toolbar )
http://www.freewarefiles.com/CClean...
http://www.freewarefiles.com/screen...
http://www.softpedia.com/get/Securi...
http://www.piriform.com/ccleaner/bu...
Tutorial
http://www.ccleaner.com/help/tour/
Forum
http://forum.piriform.com/index.php...

Follow my screenshots ( SS ) & then use the cleaner. If you do it right, the left hand column will be empty & the right hand will have the cookies you want to keep.
Even if you delete some you want to keep, the site will ask you at a later point, if you want to keep their cookie.
http://i.imgur.com/mOlzRCL.gif
http://i.imgur.com/ggcnFBU.gif
http://i.imgur.com/tlXPF99.gif

Use this to keep unwanted cookies off your comp.
SpywareBlaster
http://www.softpedia.com/get/Intern...
http://www.bleepingcomputer.com/tut...
http://www.javacoolsoftware.com/spy...
FAQ
http://www.javacoolsoftware.com/spy...
Forum
http://www.wilderssecurity.com/foru...



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#2
October 29, 2014 at 10:18:24
JohnW,

Thanks for your suggestions. I downloaded and installed CCleaner Free. After running it, however, my wife's log-in credentials continue to appear in the ID/Password fields of Yahoo Mail and eBay, to name a few sites.
howagood

howagood


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#3
October 29, 2014 at 14:28:01
As I see it the only way is to remove/delete her account?

This link shows how...

http://tinyurl.com/pyckw8u

http://tinyurl.com/p4wpskk

However a further wee trawl via Google for disable a user account brings this:

http://www.sevenforums.com/tutorial...

and it appears that it preserves the account details but in effect "hides" them (my term). So that while the user doesn't appear in the list of users, the account can be re-enabled later and then appear in user list as before. Disabling the account preserves all its settings and files/folders. Deleting it removes everything to do with the deleted account. Presumably disabling it will remove it from the list of users (who can login) on the login screen) too...

Perhaps try the disabling routine first and see if it does what you want; and please post back with the result ?


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Related Solutions

#4
October 29, 2014 at 14:34:42
howagood, maximize CCleaner & give me SS ( screnshots ) of your Windows & Applications settings in CCleaner, you may need to use the scroll bar to show me everything.

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#5
November 3, 2014 at 20:38:05
Today I deleted my wife's account and rebooted my laptop. Her IDs and passwords, some of them obsolete, continue to populate the log-in fields of most secure sites. I've never seen anything like this.

howagood


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#6
November 3, 2014 at 22:28:43
Do you have some sort of antivirus package or other "security" apps installed that saves credentials?

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#7
November 4, 2014 at 00:07:07
Need to see what is happening.

Step 1: Run AdwCleaner
http://www.softpedia.com/get/Antivi...
http://www.raymond.cc/blog/adwclean...
http://www.bleepingcomputer.com/dow...
Author's site
http://general-changelog-team.fr/en...
Tutorial
http://general-changelog-team.fr/en...
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please Copy & Paste the contents of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[S1].txt as well.


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#8
November 4, 2014 at 19:04:38
Have you tried to clean out your browser's History, Cookies, Temp Internet Files, etc. If you check off all file types then you should be removing all prefills and other left overs and be able to start over fresh.

You have to be a little bit crazy to keep you from going insane.


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#9
November 5, 2014 at 05:17:58
I'm going to assume you are using Internet Explorer, Windows own browser.

In CCleaner, when you run the program, there is a pane on the left. At the top left you will see a tab named Windows. There are options directly beneath, some have a check mark against them and by default some don't. A couple that don't by default have a check mark against them are "autocomplete form history" & "Saved Passwords". Place a check mark against these then run CCleaner again.

Image: http://i1-win.softpedia-static.com/...

Hopefully this solves it for you.

message edited by btk1w1


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