how do i get rid of windows 7 is not genuine virus?

May 8, 2015 at 13:01:36
Specs: Windows 7
i have been running a genuine windows 7 computer for about 6 months, and now i think i got a virus on it and it crashed, when i turned it back on, the desktop background was black, and it said it wasn't genuine, how can i make that go away, my activation code wo'nt work anymore. HELP!!!

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May 8, 2015 at 13:04:38
Follow this if your symptoms fit:

Keep all logs and come back here afterwards because your computer is likely to require a full clean.

message edited by Derek

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May 9, 2015 at 16:23:02
Is it a legal/genuine copy of Win7 with product key or a copy that was made genuine using one of the many "make windows genuine" tricks?

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May 9, 2015 at 20:56:57
I would start with a system restore to a date WELL before any symptoms started. Follow that with a scan with Malwarebytes and your antivirus program. Post a copy of the scan logs back for review. The system restore will roll back the registry and loosen some of the hold the infection has on the system. The scans may still be only the start of cleaning things out so posting the logs for review is important.

You have to be a little bit crazy to keep you from going insane.

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