How do I fix selective browser connectivity issues?

May 19, 2015 at 16:19:28
Specs: Windows 7, TBD
I am getting a secure connection failed error message across multiple browers - firefox, ie. No matter what browser i use, i keep getting secure connection failure messages and or the pages appear as broken graphics with text-only links listed down a single column of the page.


See More: How do I fix selective browser connectivity issues?

Report •


#1
Report •

#2
May 19, 2015 at 16:39:02
See also this:
http://www.brighthub.com/internet/s...

If this just suddenly happened out of the blue it could be due to malware. Run these three tried and tested freebies in the order given:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
http://filehippo.com/download_malwa...
(green Download button top right - not anything else on the page)
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here. Even if the symptoms go away further checks will be necessary to ensure your computer is properly cleaned.

Always pop back and let us know the outcome - thanks


Report •
Related Solutions


Ask Question