How do I find external controller of my pc

October 29, 2015 at 13:53:33
Specs: Windows 10
random magnifying of text as I type, changes as I use the computer. Windows 10, Chrome, I have run various virus detectors, so far nothing.

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#1
October 29, 2015 at 15:59:48
Make sure the Windows magnifier is off:
http://windows.microsoft.com/en-gb/...

Not the usual symptom of a virus or malware, although as malware is often badly written anything is "just about possible".

Always pop back and let us know the outcome - thanks


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#2
October 29, 2015 at 16:14:50
I have already done this.

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#3
October 29, 2015 at 16:25:42
Run these in the order given as a start to finding infections:

AdwCleaner:
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run the program. Use the "Scan" button, followed by the "Cleaning" button.

Junkware Removal Tool (JRT)
http://www.bleepingcomputer.com/dow...
(blue Download button near top - not anything else on the page).
Download and "Save" the file somewhere. Go to the saved file then double click it to run JRT. It might appear to have stopped at times or flash the screen but sit tight until it has finished.

MalwareBytes:
https://www.malwarebytes.org/
Download the free version.
Install and Run the program but before doing its Scan go to "Settings > Detection and Protection" and put a checkmark in "Scan for rootkits". Quarantine anything it finds.

Please copy/paste the logs on here if they find anything.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
October 30, 2015 at 08:18:47
Here is what I found:

Nico Mak Computing
WinZip Malware Protector

Scan Date Friday, October 30, 2015
Database Version 2435

Total Items Found 16
Objects Scanned : 375853
Time Elapsed : 00:12:52
Name Found Items

Item Name roguesecurityprogram.security-master-av
Category Rogue Antispyware Program
Threat Level Severe
Action Performed NoActionTaken
Items Found 2

Found Area Registry
Details
Registry Key hkey_local_machine
software\microsoft\windows nt\currentversion\image file execution options\mrt.exe

Found Area Registry
Details
Registry Key hkey_local_machine
software\microsoft\windows nt\currentversion\image file execution options\mrt.exe
cfgoptions

Item Name pup.iminent
Category Potentially Unwanted Application
Threat Level High
Action Performed NoActionTaken
Items Found 14

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\cominterface.iid

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\cominterface.iid\clsid

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\diagmetadata

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\diagmetadata\clsid

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\issueresult

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\issueresult\clsid

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\issueresultissue

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\issueresultissue\clsid

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\issueresultissuefreeinfo

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\issueresultissuefreeinfo\clsid

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\issueresultissuefreeinfopersistant

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\issueresultissuefreeinfopersistant\clsid

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\issueresultissuefreeinfotype

Found Area Registry
Details
Registry Key hkey_local_machine
software\classes\issueresultissuefreeinfotype\clsid



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#5
October 30, 2015 at 08:34:18
I gather that was the results from WinZip Malware Protector. Run the three I suggested and paste the logs. Then run WinZip Malware Protector again and paste the log.

Always pop back and let us know the outcome - thanks

message edited by Derek


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