How do i delete outlook 2 as it has become corrupt

July 28, 2014 at 21:54:11
Specs: Windows 7
My email which has been allocated to outlook 2 keeps asking me for the password to another account which is not mine. So how do I delete this account to then re add it?

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#1
July 28, 2014 at 22:09:14
"keeps asking me for the password to another account which is not mine"
What is causing this, is the main question.

Download OTL, save & run from your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
http://oldtimer.geekstogo.com/OTL.exe
http://www.itxassociates.com/OT-Too...
Double click the OTL icon to start the tool. (Note: If you are running on Vista or Windows 7 accept UAC alert)
1: When the window appears, underneath Output at the top, make sure Standard output is selected.
2: Select Scan all users
3: Change Drivers to All
4: Under the Extra Registry section, check Use SafeList
5: In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
6: Click Run Scan and let the program run uninterrupted.
Screenshots ( SS ) of 1 - 6
http://i.imgur.com/rvTDUlL.gif
When the scan is complete, two text files will be created on your Desktop
OTL.Txt <- this one will be opened
Extras.txt <- this one will be minimized

The logs are large, upload them using this, or upload to a site of your choosing. No account needed. Give us the links please.
http://www.zippyshare.com/


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#2
July 29, 2014 at 15:56:17
just a small question...the other account...did the pc in question have a previous owner?

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