You can download and run these utilities in the exact order
1- rkill.exe (kills the malware process)
2- TDSS killer (removes unwanted rootkits if found)
3- Malwarebytes
run in full scan and fix all it finds, then rebootHere's how it could have been prevented from happening:
http://www.computing.net/howtos/sho...Some HELP in posting on Computing.net plus free progs and instructions Cheers
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