|shows you how useless ISP provider techs are...they don't know squat, all they do is read manuals..LOL.|
Download revo uninstaller and it will let you clean out all registry items from AVG, much better than the AVG uninstaller.
If you are getting McAfee or Norton free from your provider, I would say to NOT install either of them and maybe try Avast free, much better protection with automatic updates daily and NO scheduled scans necessary as it scans in realtime while you are online. Best real-time protection on-line.
Some HELP in posting on Computing.net plus free progs and instructions Cheers