How can I remove gen:variant.kazy 6929 virus

January 23, 2011 at 12:46:03
Specs: Windows XP
I got this virus this evening. My anti-virus cannot remove it, only quarantine. I've gone to the directory where the file resides, but it seems to be protected by a PIN.

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January 26, 2011 at 16:55:30
Start by using Malwarebytes' Anti-Malware
Error codes
Common Issues, Questions, and their Solutions, Frequently Asked Questions.
VIPRE Rescue Program
Try it in Safe mode.
If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.
If it still will not run.
1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.
Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.
If it installed but will not run, navigate to this folder:
2: C:\Programs Files\Malwarebytes' AntiMalware
At the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.
How to see hidden files in Windows
Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.
When it opens, update 1st.
If it won't update after installing, update manually.
Download & install.

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January 26, 2011 at 23:22:09
Thanks very much for your reply.

It seems the crisis was averted once my anti-virus software (F-secure anti-virus for workstations) had updated their virus definitions.

On Sunday evening and Monday morning the software was only able to quarantine the virus. However, after a while it was able to delete the virus, and I sighed a big sigh of relief.

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January 27, 2011 at 00:01:31
Thanks for the update.

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