How can i fix Vista Internet Security error

June 8, 2011 at 18:04:43
Specs: Windows vista
well, I met Vista Internet Security 2012 error exactly.I had tried many times to uninstall ,to delete its files---I just could not delete them,i did not know why,even in the safe mode.
then how could i?

See More: How can i fix Vista Internet Security error

Report •

June 8, 2011 at 19:33:19

If the infection does let you download files on the infected computer, download the files/programs requested below to a clean computer and then transfer them to the infected computer. You can use a USB flash drive, or other removable media (CD/DVD, external drive).

Next, please download: FixNCR.reg (NCR = Name Changing Rouge)

Double-click on the FixNCR.reg file
If prompted to merge with the Registry, please allow.
Now, download iExplore.exe or eXplorer.exe, which is a renamed copy of RKill:

[If the file does not download, paste the following, >without the brackets<, in the address bar of your browser:

Save the file to the Desktop, and double-click on it.
Ignore any messages, and allow the file to run until the command window closes.

Do not reboot your computer after running RKill, as the malware will start again.

Download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

Please post the >Malwarebytes log< in your reply so we can see where we are at, and plan any additional removal strategy.

Report •
Related Solutions

Ask Question