help with .ink file extensions

May 10, 2009 at 18:12:59
Specs: Windows XP home
While trying to install Norton Virus protection 2009. during the first part of the install the program had to remove older versions and then restart the computer. It went through this process twice. after the second time through, everything on my computer was switched to .ink files. I can't open anything except the internet. I called sysmantic and got the typical runaround. They wanted to do a remote session but I can't open the program to let them in. Whenever I try to open something I get an error msg. telling me that I have to pick a program manually or on lineThis is very long so in a nut shell , I'd like to knowwhy did all of my file extensions change and how can I fix the problem? I can't get into system restore so, that
s out of the question. I was able to run a remote virus scan through Norton and Windows websites. Both stated that I am virus free.

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#1
May 10, 2009 at 18:29:47
zephyrwolf3, See Response Number 1 in the thread at the link below.

http://www.computing.net/answers/se...

Tufenuf


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#2
May 11, 2009 at 11:05:01
Thanks very much. I was able to get my computer to a somewhat useable condition again using the steps in response #1. Important to note that once I imported the file I recieved a msg. stating the fix was imported,I did not notice any change to my programs. They still showed the .ink file association. I was able to get into add/remove programs and removed Add Aware. I then rebooted my computer. All of my desktop icons were back to normal. However, when I open my files, i.e. word, picture it!, and others everything now opens in word pad. Is there a way to return these files to the approprpriate program to open them? Also, when i rebooted I received an error msg. stating: Invlid Backweb application id 8876480. What is this and is it a problem?

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#3
May 11, 2009 at 11:37:01
Tufenuf,
As a P.S. to my reply message, now that I can access my system restore should I run it to a point prior to this mess?
Also, I rebooted my computer a second time and the Runner error did not appear. I am still having the notebook problem though. Thanks very much for your help. This is an awesome site.

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