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I have a laptop that can only login when its on safe mode. If I try to login normal it tells me the passwords are wrong. When I login using safe mode it let me in with the password. I have already went into control panel & user accounts and reset passwords, created new users etc.. & it still not working. The laptop does have a fingerprint scanner but thats not the issue. Its the fact when I go in safe mode I can access but if I go in normally I can not!!! Sometimes it brings up an error message about contacting the administrator but I am the administrator & I went in to do the "tech" work & its not working!!!! Also, I ran a antivirus software!!!
If you are not logging in as administrator, o to computer management in the control panel, then users & groups & local users. Right click on administrator & left click on set password. Reboot & login as administrator with the new password.
If that doesn't help, run msconfig & disable all in startup for now. Reboot again.
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