help, need vista home premium/virus expert!

Dell Dimension c521 desktop computer
October 24, 2010 at 07:22:00
Specs: Windows Vista home premium, 4g sdram
Hi, I'm thinking I have some sort of virus on my computer, I'm not really sure what happened. I have a Dell Dimension C521 w/windows vista home premium. I wasn't even using the computer today when i started getting maleware popups. When I exited out of it, I got the blue screen of death error. When I restarted my comptuer it just went to a black screen w/no desktop. Me and my husband have treid last known good configuration and when we try it says system restore disabled due to group policy. Contact administrator. I ran superantispyware and it deleted 301 adware and 2 maleware. When we try to make changes to the registry it says disabled due to grouop policy. The only way I can get online is through safemode w/networking. Hoping someone can help. Thanks guys

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#1
October 24, 2010 at 07:32:57
if you can get into safe mode with networking (like you said), download and use these 2 progs
1- trojan remover
2- hitman pro
If there are unwanted policies involved they will correct it for you.
superantispyware is only one of many products to remove spyware. Try
Malwarebytes and remove all it finds.
If you need help in finding those here is a how-to
http://www.computing.net/howtos/sho...

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
October 24, 2010 at 07:40:43
thx for the quick reply currently running malwarebytes however when i tried to update it it threw an error message so im running an old copy

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#3
October 24, 2010 at 07:47:52
Try the other 2 first like I mentioned.
If there are unwanted policies involved they will correct it for you.


Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#4
October 24, 2010 at 07:48:03
malwarebytes cleaned it right up im running regular mode now thx much

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