Solved HELP !!!!! need to remove OpenCandy adwere

July 21, 2013 at 14:14:12
Specs: Windows XP

so i started getting a pop up window, it started to slow down my PC so i ran Microsoft Security Essentials(full scan) and it found 2 Trojans & 2 ad-wear , it said it removed it so i went back to surfing the net and the pop up was still there, so i ran Microsoft Security Essentials(full scan) again and i did,'t find anything and on the history tab it had the info about OpenCandy.......i tried deleting the Temp internet files , and still pop up comes up...........

also tried downloading a few programs and doing what they said but it was a wast of time....


can someone help PLEZZZZZZ !!!!!I've been trying to fix this for the last 3 to 4 days and I'm at my wits end


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#1
July 21, 2013 at 15:34:12
Here you go, from the developers: http://www.opencandy.com/faqs/#unin...
You should probably read that whole page while you're at it.

It would help to know which programs you previously tried and in which way you tried them. Also, report any scan results they provided.

In the future, never rush through a software installation, always use the Advanced install method if it has one, and read everything clearly. If you're unsure about something, ask before installing.

Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.


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#2
July 22, 2013 at 10:51:23
hey thanks for the advice , but some else on tom's hardwear already helped me get rid of it........but i keep in mind fo your info just in case i need it

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#3
July 22, 2013 at 16:21:32
✔ Best Answer
"but some else on tom's hardwear already helped me get rid of it......"

So googlers & other readers know as well, here is the link.

http://www.tomshardware.com/answers...


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