help me with my lost data,pls.

May 2, 2011 at 16:50:21
Specs: Windows Vista
days ago,there was wth wrong with my Windows-V system.then i tried a software called Windows Recovery,after it had been installed and then scanned my drivers,i restored my system as it told me.
End,my important files were gone!
God,what should i do?

See More: help me with my lost data,pls.

May 2, 2011 at 17:24:29

Windows Recovery is a fake computer analysis and optimization program that displays fake information in order to scare you into believing that there is an issue with your computer. :-(

The infection may hide all the files on your computer!!

To make files visible again, download the following program to the Desktop:


Double-click on the Unhide.exe icon on the Desktop and allow the program to run.

Unhide.exe removes the Hidden attribute from the files on your hard drive. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run.

If downloading files to the infected computer is not possible, access a clean computer and transfer files to the infected computer using a USB flash drive, or other removable media (CD/DVD, external drive).

Now, download one of these files: iExplore.exe or eXplorer.exe. They are renamed copies of RKill:

Save the selected file to the Desktop, and double-click on it. (For Vista/Windows 7, select: Run as Administrator)

If you get a message that RKill is an infection, just ignore it. If you run into infections warnings to close RKill, leave the warning on the screen and run RKill again.

If you encounter problems running RKill, download another renamed version of RKill from its download page.

Do not reboot your computer after running Rkill!

Next, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program. (For Vista/Windows 7, select: Run as Administrator)

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click <Remove Selected

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

Please post the Malwarebytes log in your reply, and we will determine if any further action is necessary.

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