Hardware disk Problem virus????

May 16, 2012 at 07:53:15
Specs: Windows 7
I keep getting an error box showing up with a red circle and an x in the middle. It says "Windows has detected a hardisk problem"

I heard this could be a phony and a virus. How can I tell if it's a virus or the real thing? An easy way because I did a chkdsk when I boot the pc and it didnt tell me anything after it booted up about anything so that was no help.

Also if it is a hard disk problem is there any way to fix it without replacing it??? thanks


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#1
May 16, 2012 at 12:49:19
It's a fake warning. if the hard drive was really failing you wouldn't get a red circle with an X inside it. Windows would keep crashing with constant BSODs.

You can test the hard drive with Seagate SeaTools regardless of what brand it is. That will put your mind at rest. Get it here (click 'Downloads'): http://www.seagate.com/support/down...


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#2
May 16, 2012 at 12:52:21
Try MalwareBytes freebie and see if that will find and fix it.

Always pop back and let us know the outcome - thanks


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#3
May 16, 2012 at 21:13:56
Yeah I tried malwarebytes and some other stuff and it didn't pick up anything. I tried one called "exterminate it" but its one of those one's that does a scan but afterwords it says if you want to remove them you have to pay. It said it picked up 35 viruses so I dunno if it was legit, prob not.

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#4
May 16, 2012 at 21:16:53
I hope you're right I will try it and get back to you with the results. I thought it might be fake but the messege looks pretty legit. Except usually when I get a report up like that I can copy and paste the words on it, this one won't let me at all so I thought that was kind of fishy. I can paste a pic if you want? thanks btw

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#5
May 17, 2012 at 07:31:39
If it asks for payment it is definitely a scam and in no way legit.

The immediately way to spot these is that they always report a multitude of viruses (often 30 or more) in order to frighten the life out of you. In the real world you are most unlikely to pick up more than one or two viruses in one go.

Just for info, what AV are you using?

Always pop back and let us know the outcome - thanks


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#6
May 17, 2012 at 09:22:57
I was using Avira, but I reformatted my pc and almost immediatley after i was done that hardware problem popped up, the day after i think

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#7
May 17, 2012 at 11:47:58
I might have misled you in my #5. That was related to "exterminate it" that you had mentioned in #3. Clearly a scam but it probably didn't take. MalwareBytes should find it if it is still onboard.

Try chkdsk - see here:
http://www.w7forums.com/use-chkdsk-...

Did you try "Seagate SeaTools" as given in #2?

Always pop back and let us know the outcome - thanks


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#8
May 17, 2012 at 13:03:22
Probably a silly question, what kind of issues were you haveing before the reinstall? If its a laptop, have you insured that the removable drive is firmly in place. Its probably malware of some sort, I just had a similer issue on a hp where the removable drives screws had been removed(unsure as to why) and I would get a disk error.

mike


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#9
May 18, 2012 at 04:14:44
I tried Malwarebytes it didn't pick up anything, I scheduled a chkdsk and when the pc booted up it told me nothing. I havn't tried Seagate tools yet though, I will and get back to you guys

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#10
May 18, 2012 at 04:18:14
I havn't could that be the problem? I mean its not exactly like a toss around the laptop so I don't know how that would happen. It is a dell though lol and I have noticed just in the last little while when its been loading stuff I can hear like a fast clicking noise. Almost like when your a kid and you put the baseball card in the spokes of your bike only not as loud....

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#11
May 18, 2012 at 07:17:21
Re #10

Think there is a bit missing. so I had a bit of trouble understanding the first part.

As for clicking, that is a common symptom of the HD failing, although a fan issue is also possible.

Always pop back and let us know the outcome - thanks


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#12
May 18, 2012 at 07:49:58
In response to #10 ( Its a possibility, not sure how common)

I would check the drive, clean the dust out of its slot if its loose.

I would also clean out the fan, and the heat sink anyways because if they overheat they become unhappy. if you look up your model on google it will give you instructions with pictures, thats what I ussually do. On mine, there is a compartment cover you can remove and it was full of dust/dog hair.

mike


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#13
May 18, 2012 at 11:26:57
See this website for sounds from failing HD's:

http://datacent.com/hard_drive_soun...

After clicking on a main link, make sure you find the forward arrows some way down the follow-up page. Plenty of clicking and clunking sounds to listen to for comparison purposes.

Always pop back and let us know the outcome - thanks


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#14
May 18, 2012 at 16:04:31
I opened it up to see if the drive was loose as instructed it wasn't. I took it out and lightly cleaned it with a peice of rubber put it back. Now it won't turn back on :( I don't know what I did. Maybe it just gave out when I shut it down to clean the drive, but it feels like I did something when I took it apart but I don't have a clue what that would be since all I did was take out the drive and put it back. I check again and everythings fine so i don't know why my laptop won't boot anymore.....

I think the other guy was lying when he said it wasn't a real error because it seemed like one alot, it even gave me an option to "not show this hard disk error again" and i doubt a virus would give me that option.

Anyone have any suggestions other than getting the manual and taking it apart completley to inspect it because that's what I'm about to do


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#15
May 18, 2012 at 16:05:03
thanks ill give it a look but its not much good now, she failed :(

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#16
May 18, 2012 at 16:06:18
Dell just made my list of PC's never to buy. The list is 2 long so far haha

Dell and HP

Think I'll go for the good ol Gateway next time


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#17
May 18, 2012 at 16:23:56
Do you see anything on the screen at all? If not it must be something you did.
See if you can get into BIOS, because that doesn't use the HD at all.

Make sure everything is plugged in firmly (in case you disturbed something else while you were inside).

Not sure what this meant:
"lightly cleaned it with a peice of rubber"
Do you mean its connectors?
I would only take the HD apart as a very last resort and when I know for certain it is faulty. You might be able to slave it to another computer to see if it can be read.

Note that oxide on RAM edge connectors can sometimes cause issues which show up if the RAM gets moved slightly. Those can be cleaned with a pencil eraser and I usually pop them in and out a few times to make sure the sockets themselves are clear.

One final possibility is to make a Linux Live CD (such as Puppy Linux) on another computer. You then use the "burn an image" feature to create a CD. To run it you insert it into the drive of the dud computer then power-up. You might have to go into BIOS and set the CD drive ahead of the HD. If it works then it gives a fair amount of confidence that the RAM, PSU and motherboard are OK because it works just between RAM and the CD - not using the HD at all.

Always pop back and let us know the outcome - thanks


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#18
May 20, 2012 at 16:34:09
I opened it up again and it turns out the power button was unplugged. Everything on this laptop is plugged in by little ribbons into a little plastic release slot and they release VERY easy. I don't even know how they ship these with everything still intact!

Anyway the computer is back on now and the error is still up. Back to square one, where should I go from here?


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#19
May 20, 2012 at 16:46:20
Also I went to that link you gave me with the different sounds and it sounds most like the first one in the SeaGate list. Only that one sounds very statiky like something is on fire.

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#20
June 4, 2012 at 02:57:15
I recommend visiting Top 10 FREE Anti-Virus, Its got the descriptions of the latest viruses, an online support team and the software is free to to remove them.

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#21
June 4, 2012 at 10:30:12
We seem to be going round in loops on this one.

Note that not all of the AV's mentioned in #21 are known generally on this forum.

Did you ever try the Seagate Tools? If they say the HD is good it would eliminate it from the equation.

By the way, the results log for chkdsk should appear in "Events" (type Events in Search). It would also be worth looking there to see if there is any other report about the HD.

Always pop back and let us know the outcome - thanks


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