|I know this is a common problem, but each solution seems to be unique. That's why I start this thread instead of following the instructions of another. |
When I click on a google search result, I am redirected to a random advertisement. I haven't done much maintenance in a while, so I decided to use Windows' PC restore to return my hardrive to factory condition. The process went smoothly enough. I now have a clean Dell XPS 1330 running Vista 32. The redirect problem persists, however. (Also, I don't know if this is related, but Windows Update isn't working. It gives me error 80072efe. I haven't been able to resolve this issue either.)
I donwloaded and ran Malwarebytes, but it found nothing. I downloaded and ran the most thorough heavy scan Avast had. It found 4 problems: 2 were in its own program files folder (weird? I deleted those.) 1 was in Windows\MEMORY.DMP, and 1 had the file name MBR:\\.\PHYSICALDRIVE0. As far as I can tell, Avast got rid of them all. It did recommend a boot time scan. It found nothing, but when I first tried to restart, I got a blue screen. Im not sure if it was THE blue screen of death, because the system restarted fine after it. Before BIOS though, I got the option to run Windows' startup fixer program. I didn't use it though.
The redirect problem occurs about half the time now. I am considering a manual reinstall. I've never done one, however, and am rather concerned. Any help or advice would be MUCH appreciated.