I need your guidance/help. GOOGLE SEARCH is my default search engine where as at times, goes redirected to yahoo engine with such as “ us.yhs.search.com/yhs/search…. “ etc.etc. I have done the basic attempts to remove through Google Chrome settings but in vain. Relevant details are : Using Lenovo t Z-580 model laptop with Win-8 platform – Browser – Google Chrome + AVG 2014 Anti-virus and Malwarebytes.
Please advise me suitable steps how to go about removal of this problem for which I shall be thankful to you. Please help.
Await eagerly.edited by moderator: remove personal information
Firstly Edit out your email address or the spammers engines will find it and overwhelm you with junk email forever. We answer right here on the forum. Run these two programs for starters:
MalwareBytes (use green icon top right):
http://filehippo.com/download_malwa...ADWCleaner from blue download button top right. SAVE file then double click it to run program:
http://www.bleepingcomputer.com/dow...
It is usually OK to run the Clean after running the Scan.Please paste both logs/reports on here so that we can see what they found.
Always pop back and let us know the outcome - thanks
If the above 2 progs don't fix the problem, you may want to do a bootscan with Avast free:
http://filehippo.com/download_avast...
and move ALL it finds to the chestHELP in posting on Computing.net plus free progs and instructions
Run RogueKiller
http://www.softpedia.com/get/Securi...
http://www.softpedia.com/progScreen...
http://majorgeeks.com/RogueKiller_d...
http://www.geekstogo.com/forum/file...
http://tigzy.geekstogo.com/roguekil...
http://www.sur-la-toile.com/RogueKi...
User guide
http://www.adlice.com/softwares/rog...
Official tutorial
http://tigzyrk.blogspot.fr/2012/11/...
If RogueKiller won't run, open IE & turn off SmartScreen Filter.
http://windows.microsoft.com/en-AU/...
Download & SAVE to your Desktop.
Quit all programs that you may have started.
Shutdown your antivirus to avoid any conflicts.
Please disconnect any USB or external drives from the computer before you run this scan!
For Vista or Windows 7/8, right-click and select "Run as Administrator to start"
For Windows XP, double-click to start.
Wait until Prescan has finished ...
Then Click on "Scan" button
Wait until the Status box shows "Scan Finished"
click on "delete"
Wait until the Status box shows "Deleting Finished"
Click on "Report" and Copy & Paste the content of the Notepad into your next reply.
The log should be found in RKreport[1].txt on your Desktop.
Exit/Close RogueKiller.
When completed make sure to re-enable your antivirus.Thanks for being a part of computing.net!
Poster seems to have gone AWOL. Always pop back and let us know the outcome - thanks
must be summer somewhere... and gone for ice cream or tea 'n cookies or jam 'n cream buns...
the techwizard tends to use johnw's approach...looks like the same line-up :-) HELP in posting on Computing.net plus free progs and instructions
Re #8 and #9. We have not heard from the original poster since May 8 2014 so I doubt we will now.
Always pop back and let us know the outcome - thanks
Yes (14) | ![]() | |
No (14) | ![]() | |
I don't know (15) | ![]() |