google redirection virus

Hewlett-packard Hp pavilion dv6700 noteb...
May 17, 2010 at 11:41:29
Specs: Microsoft Windows Vista Home Premium, 2 GHz / 2045 MB

I've got the awful google/msn redirecting virus,tried a few things but just cannot get rid of it.

Please can you help me to find a solution to get rid of it as it's driving me crazy.

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May 17, 2010 at 13:50:48
Have you ran aniti-virus software and/or malwarebytes scans yet? Sometimes they can help remove and/or determine the name of the virus.

The stuff it can't remove you can probably google or browse symantec to find removal instructions and tools.

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May 17, 2010 at 17:18:30
Malwarebytes' Anti-Malware should do it.
Error codes
Common Issues, Questions, and their Solutions, Frequently Asked Questions.
If it won't run, rename the downloaded mbam-setup.exe file to mb.exe to help work around certain malware that will block it from being run.
If it still will not run.
1: Go to Control Panel > Programs and Features and uninstall Malwarebytes.
Next redownload Malwarebytes but rename it before you download it to your desktop. As you are in the process of downloading when you get to the point that the "enter name of file to save to" box appears, in the "filename" slot, rename mbam-setup.exe to something.exe, then click Save.
If it installed but will not run, navigate to this folder:
2: C:\Programs Files\Malwarebytes' AntiMalware
At the top of the page, Tools > Folder Options > View, click > Show hidden files and folders and untick > Hide extensions for known file types.
Rename all the .exe files in the Malwarebytes' Anti-Malware folder and try to run it again.
When it opens, update 1st.
If it won't update after installing, update manually.
Download & install.

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