Google Redirecting & Slow Computer

Dell / Dell dm051...
July 23, 2009 at 18:28:29
Specs: Microsoft Windows XP Professional, 2.992 GHz / 1014 MB
Manufacturer: Dell inc.
Model: Dell dm051
OS: Microsoft Windows XP Professional
CPU/Ram: 2.992 GHz / 1014 MB
Video Card: Intel(R) 82945G Express Chipset Family
Sound Card: SigmaTel High Definition Audio CODEC

^^^This is simply standard information about my computer. I have MalwareBytes, Symantec Antivirus, and The Cleaner as my Anti-Virus Software. Lately, I have been having problems with my computer. Viruses have been found and I have managed to delete them through the help of old forums and such. However, this latest virus/malware is TOUGH. I recently ran a quick scan using Malwarebytes and the following is my log:

Malwarebytes' Anti-Malware 1.39
Database version: 2467
Windows 5.1.2600 Service Pack 3

7/23/2009 1:42:01 PM
mbam-log-2009-07-23 (13-42-01).txt

Scan type: Quick Scan
Objects scanned: 101731
Time elapsed: 6 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 1
Registry Data Items Infected: 3
Folders Infected: 1
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{19127ad2-394b-70f5-c650-b97867baa1f7} (Backdoor.Bot) -> Quarantined and deleted successfully.
HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\{43bf8cd1-c5d5-2230-7bb2-98f22c2b7dc6} (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\sdra64.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: system32\sdra64.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.Userinit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (Userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\lowsec (Stolen.data) -> Delete on reboot.

Files Infected:
c:\WINDOWS\system32\lowsec\local.ds (Stolen.data) -> Delete on reboot.
c:\WINDOWS\system32\lowsec\user.ds (Stolen.data) -> Delete on reboot.
C:\WINDOWS\system32\sdra64.exe (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\system32\drivers\str.sys (Rootkit.Agent) -> Quarantined and deleted successfully.

The scan itself found a rootkit, and it appears to have been quarantined and/or deleted successfully. I don't see much of a difference though. My computer was originally slow and i removed some of the startup processes and services through the system configuration tab, but only little difference is noticeable.

Any type of help is greatly appreciated and I am willing to provide time, effort, and any information necessary to remove this malware/virus. Please help me... I have business work saved onto this computer and the damage or deletion of these files is equal to that of a living nightmare. Also, what can prevent this from happening? Please and thank you fellow computer users!


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#1
July 23, 2009 at 18:50:17
Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode and make sure you are connect to internet. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

begin
ExecuteAVUpdateEx( 'http://avz.virusinfo.info/avz_up/', 1, '','','');
ExecuteStdScr(3);
RebootWindows(true);
end.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

If I'm helping you and I don't reply within 24 hours send me a PM.


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#2
July 23, 2009 at 19:26:25
My AVZ File:
http://rapidshare.com/files/2593366...

My DDS File:
http://rapidshare.com/files/2593379...

My Attach File:
http://rapidshare.com/files/2593381...

Sorry for the time it took (It's my first time with these programs) Thanks for the fast response!


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#3
July 23, 2009 at 20:26:09
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Run this script in AVZ like before, your computer will reboot:

begin
SetAVZGuardStatus(True);
SearchRootkit(true, true);
 StopService('zluyupdpfdxpou');
 DeleteService('zluyupdpfdxpou'); 
 QuarantineFile('C:\WINDOWS\system32\popukalu.dll','');
 QuarantineFile('C:\WINDOWS\system32\drivers\bhdxg.sys','');
 QuarantineFile('C:\WINDOWS\system32\geyekr*','');
 DeleteFile('C:\WINDOWS\system32\geyekrwgkoejrr.dll');
 DeleteFile('C:\WINDOWS\system32\drivers\bhdxg.sys');
 DeleteFile('C:\WINDOWS\system32\popukalu.dll');
ExecuteRepair(13);
ExecuteRepair(14);
ExecuteRepair(15);
BC_ImportAll;
ExecuteSysClean;
BC_Activate;
SetAVZPMStatus(true);
RebootWindows(true);
end.

2) After reboot execute following script in AVZ:

begin
CreateQurantineArchive('C:\quarantine1.zip');    
end.


A file called quarantine1.zip should be created in C:\. Upload that file to rapidshare.com and Private message me download link.

3) Follow these steps in order numbered:

1) Download GMER: http://gmer.net/download.php
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it rapidshare.com. Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

Note: Please give me the exact name of the file you downloaded in step 1 + post your log from step 8 in your next post.

If I'm helping you and I don't reply within 24 hours send me a PM.


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Related Solutions

#4
July 23, 2009 at 21:15:44
After you post GMER log. Redo Response Number 1.

If I'm helping you and I don't reply within 24 hours send me a PM.


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#5
July 23, 2009 at 21:18:36
The name of the randomly named GMER file was called:
t1vgzov5.exe

The GMER log is:
http://rapidshare.com/files/2593602...

I will not be on for the next couple of hours. I estimate about 20 hours, seeing as I must sleep for a long work day ahead of me. However, I will try to wake up sooner in about 8 hours more or less to check up on this post. Please take your time, and once again:
Thanks for the quick responses and the time & effort you are putting in. Anything and everything is greatly appreciated.


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#6
July 23, 2009 at 21:33:14
Response Number 1 Redo:
http://rapidshare.com/files/2593624...

DDS File:
http://rapidshare.com/files/2593638...

Attach File:
http://rapidshare.com/files/2593639...

Thats it for me for a while. In the meantime, thanks. =D


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#7
July 24, 2009 at 04:24:55
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Run this script in AVZ like before, your computer will reboot:

begin
SetAVZGuardStatus(True);
SearchRootkit(true, true);
 DeleteService('zluyupdpfdxpou');
 StopService('zluyupdpfdxpou');
ExecuteSysClean;
RebootWindows(true);
end.

2) Attach a Combofix log, please review and follow these instructions carefully.

Download it here -> http://download.bleepingcomputer.co...

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to rapidshare.com and paste the link here.

3) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as http://rapidshare.com/ Then, Private Message me the Download links to the uploaded files.

If I'm helping you and I don't reply within 24 hours send me a PM.


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#8
July 24, 2009 at 19:26:53
You added in Response Number 7 Step 2 that i should rename the Combofix file to "something like 123.exe to stop malware from disabling it". I never recieved neither a message nor an option to rename it, so I left it as is. It wasn't disabled however. =)

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#9
July 24, 2009 at 19:52:04
Uninstall Combofix by: pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) > Start > run > type combofix /u > ok.

If I'm helping you and I don't reply within 24 hours send me a PM.


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#10
July 24, 2009 at 20:49:20
i uninstalled combofix, but what do you mean by "then generate a new AVZ log"? I don't know how to besides doing custom scripts.

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#11
July 24, 2009 at 20:56:18
How is you system running now? Run full scan with your antivirus.

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#12
July 24, 2009 at 21:04:35
Wow, i must say this is running quite fast. Alot faster than it did the past couple of months! THANK YOU SO MUCH!! which antivirus? i have malwarebytes, symantec, and AVZ?

by the way.. what causes this virus/malware and what do you recommend for me to use against viruses and malware(free)?


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#13
July 24, 2009 at 21:24:54
You can delete AVZ. Norton and Malwarebytes is good combo. Don't run programs that you aren't sure are clean :) follow (cleanup):

1) http://onecare.live.com/site/en-Us/...

2) http://onecare.live.com/site/en-Us/...

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#14
July 24, 2009 at 21:40:34
oOoOo interesting! Thanks, I'll run it first thing tomorrow night after work. THANK YOU SO MUCH!!! If i hadn't fixed the computer, my dad would've gone to a technician and had me pay for it instead! :O, but thankfully you helped me out of this situation. By the way, did you know.. that you're like the guru/legend of the security & virus forums. I saw your name everywhere. =) I'll have to buy a netbook, to save my father the trouble of dealing with my "downloading interesting stuff craze", if you understand. ;) more self -control in future.

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