Solved Google gadget virus attack now stopping me open igoogle home

March 4, 2012 at 13:53:24
Specs: Windows 7

I am very new to this and not a technical person at all, so I desparately need help please.

Searching on my google search engine today it offered a new google themes and gadgets to the homepage, so in my endeavour to spruce us my igoogle homepage I changed the theme and starting adding new gadgets. When I had finished the igoogle homepage came up and immediately warned me of an error- Message from webpage- warning (object error) and my Norton- its High severity and has Blocked the intrusion attempt. Once I click on OK to the error message the browser reverts to Internet Exploror cannot display the webpage. And now does this every time I open my browser.

This is good, as it stops my PC being attacked, however to remove the gadgets I added I seem to only be able to do this from the homepage and each individual gadgets settings. So I am now in a catch 22 situation and just going round in circles.

Please can anyone help?

Thank you so much if you can.


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March 5, 2012 at 11:40:30
✔ Best Answer
Try setting your homepage temporarily to something else, such as a news page.

Then clear your cookies and temporariy Internet files - might be worth using CCleaner freebie to do this (safe but untick any offers when installing it). Then run your AV scans. Also run MalwareBytes freebie which often finds and fixes things that AV's miss.

After that set back to iGoogle and see if it fixes the problem. You will have to sign in again to saved websites (cookies) and set up your iGoogle gadgets again.

Always pop back and let us know the outcome - thanks

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March 6, 2012 at 08:04:09
Hi Derek, thank you so much. Not sure which bit sorted it but it worked. I didn't run the CCleaner or run MalwareBytes but did do the temporary files and cookies deletion, and the AV scan which sent my Google back to the classic style screen, this then enable me to navigate to the gadget settings without going back onto the IGoogle screen. Then I removed any dodgey looking gadgets. This seems to have sorted it, thank goodness.

Once again thank you so much Derek, I sadly feel lost without Google even though I'm sure I could survive without it, abit like your mobile phone!!!

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March 6, 2012 at 11:05:48
Glad to hear it is sorted and thanks for popping back to let us know the outcome.

Always pop back and let us know the outcome - thanks

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