getting rid of a trojan

Acer Aspire one mini a150-1570 blue netb...
September 20, 2009 at 05:15:42
Specs: xp-home, 1,4 mhz / 1GB
hello all,

can someone help me get rid of malware with
description as follows?

Trojan-BackDoor-CZP is a remote access Trojan that that may allow a hacker to gain unrestricted access to your computer when you are online.

Apreciate your help/advice,

Patrick


See More: getting rid of a trojan

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#1
September 20, 2009 at 06:04:33
go here and download the image

burn it to a cd with some image burning software ( you can google for it and choose one )

then boot from it ( how to boot from cd )

NOTE : When burning the image use low-speed or you can have troubles to read it

our patience is big


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#2
September 20, 2009 at 07:15:34
Backdoor trojans are nasty!

Best to reformat hdd and reinstall os.


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#3
September 20, 2009 at 07:30:49
btk1w1 : the formatting is LAST RESORT

we`re gonna try everything before formatting

our patience is big


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Related Solutions

#4
September 20, 2009 at 07:35:59
why is formatting the last resort?

What kind of data is vital enough to be saved?


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#5
September 20, 2009 at 07:39:12
for example, his personal documents and programs

and why not to give a shot to the other stuff first ?!

our patience is big


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#6
September 20, 2009 at 07:50:50
First shot is to run an antimalware application and review the log file it creates:

http://www.malwarebytes.org/mbam.php

post the log.

Run SAS too...

http://www.superantispyware.com/

post that log also.

Why backdoor trojans are dangerous:

http://www.geekstogo.com/2007/10/03...


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#7
September 20, 2009 at 07:55:45
yeah, man, that`s it

our patience is big


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#8
September 20, 2009 at 08:26:26
hello,
thanks for all those responses.
i dont want to reinstall OS, cause I just installed a secondary OS (ubuntu 9.04 ) which runs fine.
it is a friends computer and shes got a lot of photo and data on her machine.
Her XP OS is a lame duck right now, I am writing this
using ubuntu.
I will try anser 6 to bring her XP back to live again.

Really apreciate your frinedly advice
all the best from
germany;

Patrick


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#9
September 20, 2009 at 11:58:21
I would use ubuntu to back up "a lot of photo and data on her machine", first.

larry


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#10
September 20, 2009 at 12:43:04
oh yeah, backup your data, and, if not other way out, format

but first, please try Response Number 1

our patience is big


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