forcing me to buy anti virus

December 5, 2009 at 21:08:49
Specs: Windows XP
Pop up windows with porn ,then they want me to buy and install anti virus on putor when I already have one. more pop up windows with virus protection everytime I try to get into something to get rid of it. Cant get into control panel or any thing. Cant get to go back or system restore

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December 5, 2009 at 22:32:21

Any info re' the actual virus type/name/source?

Can you at least switch off System Restore?

Can you get into Safe-Mode?

Do you have a Knoppix or Ubuntu (Linux on a) CD/DVD; and if so perhaps boot with that and then run an oo-line freebie scan via Trend (Housecall) and perhaps also one via AVG.

If you don't have either CD/DVD then go to their respective web-sites and download an iso - which then burn to a disk and use that disk.

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December 6, 2009 at 06:27:18
Please save this file to your desktop.


Please double click on the Win32kDiag file and post the log it produces. This log might be quite lengthy and may take more than one post to get all of it posted.

Please run RSIT.exe by random/random and post its logs.

Download random's system information tool (RSIT) by random/random from the following link and save it to your desktop.


1. Double click on RSIT.exe to launch program.
2.(Vista Users Only) Right click on the RSIT.exe icon and select "Run as Administrator" to run the program.
3. Click Continue at the disclaimer screen.
4. Your firewall may alert you that RSIT is requesting Internet access. Please allow it.
5.Once it has finished, two logs will open: log.txt<-- this will be maximized and info.txt<-- this will be minimized. Both logs will be located at C:\RSIT.exe.

Please post the contents of both logs (in separate post) in your next reply. It may take 3 to 4 post to get the entire log to us.

Download Gmer.exe from the following link.


1. Disconnect from the Internet and close all running programs.
2. Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
3. Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
4. Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
5. GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
6. If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.
7. Now click the Scan button. If you see a rootkit warning window, click OK.
8. When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
9. Click the Copy button and paste the results into your next reply.
•Exit GMER and re-enable all active protection when done.

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