Everything including user account is hidden?

May 31, 2011 at 15:38:26
Specs: Windows 7
I had a virus on my computer called Windows 7 recovery, which i think i have got rid of now using malwarebytes. However it seem that the virus has hidden all my files and fiolders, including my user account.

Now when i load my computer to login it says, the group policy client service failed the logon, Access is denied.

I can get into it using safe mode however. But all of mysettings are gone, and i cant se anything on desktop. The files are still there cause the size on the file is the same but cant see or do anything.

I tried this http://www.socialblogr.com/2010/09/... but it just says access denied

Please help

See More: Everything including user account is hidden?

June 1, 2011 at 08:02:13

is the guide i would suggest, however to fix the immediate problem try this link for the unhide.exe to make things visible again.


good luck


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June 1, 2011 at 08:29:41
unhide.exe doesnt run, i am running it as administrator but i get a error saying windows script host - loading your settings failed (access is denied)

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June 1, 2011 at 18:32:12
Unhide.exe uses scripting after its work is done, in order to produce a message box with its results. (Advised by an expert.)

Are all your files still hidden? If so, we may have a permission issue, but let's check a couple of Registry entries first...

Please download SystemLook from one of the links below: http://jpshortstuff.247fixes.com/Sy...

Double-click SystemLook.exe to run it.
Copy the following bold text into the main text field of the program:

HKCU\Software\Microsoft\Windows Script Host\Settings
HKLM\SOFTWARE\Microsoft\Windows Script Host\Settings

Click the Look button to start the scan.
When finished, a Notepad window opens with the results of the scan.

Please post the results log in your reply.

Note: The log can also be found on your Desktop, entitled SystemLook.txt

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June 1, 2011 at 19:50:48

On a further look, this message is of serious concern:
The group policy client service failed the logon. Access is denied.

You may want to take a look at the following:

“This article describes how to use the System Restore feature to log on to Windows 7 or Windows Vista when you lose access to an account.”


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