Solved does norton issue a cd in the purchase box t download

Symantec Norton 360 2013 (full product,...
February 2, 2015 at 17:58:20
Specs: Windows 7
The norton box did not contain a cd. I went to the staples at 2299 Oregon ave, the manager said that Norton does not issue cd anymore, you must use a card. I want to know if this is true. I tried to use the card and it did not work, My virus protection is running out. Please advise me,is the c.d. still available?

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February 2, 2015 at 18:21:03
"why does Norton not use the cd to download and install their product"
I doubt anyone here can comment about that, we are nothing to do with Norton. If they say so then I assume it is right, and my guess is that it is either to save money or because many computers no longer have CD drives. It does seem that a lot of folk are using cards nowadays.

One solution is to uninstall Norton and use an acceptable free alternative. If you want advice about that then let us know on here.

Always pop back and let us know the outcome - thanks

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February 2, 2015 at 21:43:41
Read any information that came with the 'box'. Likely there's a website you go to to download what you need. Sometimes it actually will send you to the correct page--and sometimes it won't.

Is it the 360 multi device or 360 gold that you purchased?

message edited by DAVEINCAPS

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February 2, 2015 at 22:12:13
✔ Best Answer
It looks strait forward to me:
Go to website displayed on the box (e.g. )
The website explains what to do. In case of PC-users (on above link):


Norton 360™ Multi-Device includes Norton 360™ Premier to protect your PC
3 quick and easy STEPS to get you up and running fast:

Click the "Download-PC" button and you will be prompted to save an .exe file to your computer. Begin download. We recommend you save this to your desktop so you can find it easily.
After the download is complete, locate the file on your computer and double-click it to begin installation. Follow the onscreen instructions.
When prompted, enter the Product Key which is displayed on the back of the card you purchased in-store. For help finding your product key, click here.


More Information
Clicking the 'Download' button will download the Norton installer file to your computer and to a location that depends on your browser settings.
Your Norton product key is theft-protected and must be validated at the register of the Walmart™ where the product was purchased. If you believe that your product purchase has not been validated, return it to the Walmart store with the proof of purchase and ask to have your Norton purchase validated. Click here for free Norton support.


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February 3, 2015 at 07:17:39
We seem to be getting a fairly high number of similar queries lately. Makes me think something doesn't hit the eye clearly enough for folk. When we had a lot of these some time back I made this point to a Norton guy who used to sometimes answer these. I guess most of these queries are from people who are new to computers so that might be a factor.

Always pop back and let us know the outcome - thanks

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