Desktop Pop Ups and Audio Ads

June 19, 2009 at 12:50:06
Specs: Windows XP
I have a WIndows XP media center edition computer. Recently I've been having problems with pop ups on my desktop when my internet isn't even in use. Also, I've been getting audio ads on my desktop. No pictures, just random advertisements coming out my speakers. I have Norton 360, which found a Trojan and got rid of it. I've also run Spysweeper and Regclean, both of which got rid of any problems they found. But I'm still getting the pop ups and audio ads. Here is a list of my running processes:

System Idle Process 0 85.29
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4 2.21
smss.exe 696 Windows NT Session Manager Microsoft Corporation
csrss.exe 1072 Client Server Runtime Process Microsoft Corporation
winlogon.exe 1100 Windows NT Logon Application Microsoft Corporation
services.exe 1144 0.74 Services and Controller app Microsoft Corporation
WRConsumerService.exe 1336 WRConsumerService Webroot Software, Inc.
ati2evxx.exe 1352 ATI External Event Utility EXE Module ATI Technologies Inc.
svchost.exe 1368 Generic Host Process for Win32 Services Microsoft Corporation
hpqbam08.exe 3412 HP CUE Alert Popup Window Objects Hewlett-Packard Co.
hpqgpc01.exe 5060 GPCore COM object Hewlett-Packard
wlcomm.exe 3180 Windows Live Communications Platform Microsoft Corporation
svchost.exe 1456 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1496 Generic Host Process for Win32 Services Microsoft Corporation
msb.exe 3676
svchost.exe 1576 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1716 Generic Host Process for Win32 Services Microsoft Corporation
CCSVCHST.EXE 164 Symantec Service Framework Symantec Corporation
spoolsv.exe 420 Spooler SubSystem App Microsoft Corporation
svchost.exe 532 Generic Host Process for Win32 Services Microsoft Corporation
AppleMobileDeviceService.exe 768 Apple Mobile Device Service Apple Inc.
AluSchedulerSvc.exe 784 Automatic LiveUpdate Scheduler Service Symantec Corporation
mDNSResponder.exe 892 Bonjour Service Apple Inc.
ehRecvr.exe 924 Media Center Receiver Service Microsoft Corporation
ehSched.exe 968 Media Center Scheduler Service Microsoft Corporation
svchost.exe 1656 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1708 Generic Host Process for Win32 Services Microsoft Corporation
jqs.exe 1704 4.41 Java(TM) Quick Starter Service Sun Microsystems, Inc.
LSSrvc.exe 1912
MDM.EXE 640 Machine Debug Manager Microsoft Corporation
svchost.exe 1636 Generic Host Process for Win32 Services Microsoft Corporation
SpySweeper.exe 2568 Spy Sweeper Engine Webroot Software, Inc. (www.webroot.com)
SSU.exe 1968 Spy Sweeper SSU Webroot Software, Inc. (www.webroot.com)
symwsc.exe 492 Norton Security Center Service Symantec Corporation
dllhost.exe 636 COM Surrogate Microsoft Corporation
iPodService.exe 616 iPodService Module Apple Inc.
alg.exe 4256 Application Layer Gateway Service Microsoft Corporation
symlcsvc.exe 1596
svchost.exe 6072 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 2672 Generic Host Process for Win32 Services Microsoft Corporation
lsass.exe 1156 1.47 LSA Shell (Export Version) Microsoft Corporation
ati2evxx.exe 3232 ATI External Event Utility EXE Module ATI Technologies Inc.
taskmgr.exe 2308 Windows TaskManager Microsoft Corporation
GoogleUpdate.exe 1516 Google Installer Google Inc.
explorer.exe 3340 Windows Explorer Microsoft Corporation
atiptaxx.exe 2320 ATI Desktop Control Panel ATI Technologies, Inc.
SOUNDMAN.EXE 2400 Realtek Sound Manager Realtek Semiconductor Corp.
QTTask.exe 672 QuickTime Task Apple Inc.
iTunesHelper.exe 1980 iTunesHelper Module Apple Inc.
realsched.exe 3868 RealNetworks Scheduler RealNetworks, Inc.
jusched.exe 2444 Java(TM) Platform SE binary Sun Microsystems, Inc.
SpySweeperUI.exe 2508 Spy Sweeper Client Executable Webroot Software, Inc.
ctfmon.exe 2904 CTF Loader Microsoft Corporation
Core.exe 3024 EA Download Manager Electronic Arts
msnmsgr.exe 3132 Windows Live Messenger Microsoft Corporation
hpqtra08.exe 608 HP Digital Imaging Monitor Hewlett-Packard Co.
hpqste08.exe 788 HP CUE Status Root Hewlett-Packard Co.
Updates from HP.exe 3228 Hewlett-Packard
firefox.exe 5136 Firefox Mozilla Corporation
WinRAR.exe 6036 WinRAR archiver Alexander Roshal
procexp.exe 5088 5.88 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
CCSVCHST.EXE 4012 Symantec Service Framework Symantec Corporation

Any help would be awesome,
Thanks


See More: Desktop Pop Ups and Audio Ads

Report •


#1
June 19, 2009 at 14:57:38
What was the file and name of virus norton 360 found?

If I'm helping you and I don't reply within 24 hours send me a PM.


Report •

#2
June 19, 2009 at 18:51:20
Go to Virus Total: http://www.virustotal.com/

In the Upload a File Box, copy and paste the following:

c:\windows\msb.exe

and then click: Send File button

May take a few but what are the results?



Report •

Related Solutions


Ask Question