Computer/hard drive crashed

May 26, 2011 at 09:32:57
Specs: Windows 7
Forgive me for being blunt but I believe a pornographic site gave me a virus that crashed my computer. I am not tech savvy in the least, but I'll try to ask my question the best I can. After visiting said site, the Windows Recovery screen came up (I have Windows 7 Home Premium) along with a few error of them said something about the SATA file. I rebooted my computer several times. Each time it boots up and goes to my desktop, however all the icons on my desktop and taskbar are gone, except for the Windows start menu orb. The desktop is all black. The Windows Recovery screen comes up and says that it is attempting to fix the errors and defragment, but it always ultimately fails. It will not let me close the recovery screen. Someone at my work has offered to fix the computer for me but I am nervous that they'll be able to see just where the problem arose (ie the type of site). Will they be able to tell this if they just do a recovery on my system and get my hard drive contents back? Thanks in advance for your help.

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June 1, 2011 at 08:30:39
Adult sites are notorious for this. Sounds like a "ransom-ware infestation".
Identify the application name. The text in the windows and menus will help.
Might peruse the virus section to see what others are doing / using to fix this.
System restore is probably locked out. That's the easiest fix. Vista is the one that gets most of the attention as of late. The process is similar on other Windows versions.
Post where you are having issues and we'll assist. Identify the bug first.

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