computer virus causing computer not to load p

December 6, 2010 at 06:08:58
Specs: Windows Vista
I was on fb and got a inbox from a friend. I clicked the link nothing happened so i clicked out of it. then a white screen poped up flashing infected. I tried to run my antivirus but it would not open. I shut down the computer and now it will not load past the window XP screen. Is there away to fix this myself?

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December 6, 2010 at 10:51:28
Try booting your computer in safe mode. Click Start, click Shut down, click Restart, click Ok. During your computer starting process press F8 key on your keyboard multiple times until you see Windows Advanced Option menu, then select Safe mode with networking from the list. If you windows will start, download a legitimate anti-spyware software and run a full system scan to eliminate virus that has infected your system. Choose from malwarebytes antimalware or superantispyware. Download links Both programs are free and does a great job at detecting and removing spyware. Download, install and update before running a full system scan.

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December 6, 2010 at 12:13:17
i will try this. I know that when you turn the computer on a black screen pops up first and you have like 28 seconds to decide if you wanna start up normal or do safe mode and I did try safe mode and alot of stuff came on the screen and then it just stopped. I will try using F8 and see if that helps. thank you

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