Computer turns off during scan!

May 30, 2010 at 10:22:38
Specs: Windows XP Home SP3
Need some help. Computer restarts mid scan
for no apparent reason. Long time since last
full scan. Downloaded Malwarebytes' Anti-
Malware and i did a full scan using it. 13
objects were quarantined and deleted, and i
allowed the computer to restart. I thought that
this may had sorted out the problem however I
tried to carry out a scan using AVG 8.5 and
the problem still persists. Can somebody
advise me what to do next please!

See More: Computer turns off during scan!

May 30, 2010 at 13:18:06
What type of laptop do you have?.. As it could be something to do with the BIOS needing an update (I read something similar about a Toshiba laptop model doing the same thing when said user tried to do a scan with AVG/Norton). And, can you boot into safe mode (F8) and scan fine, or does it also restart there as well?.

You could also try system restore (if possible), and or a Windows XP recovery CD:

Report •

May 31, 2010 at 13:01:44
Its not a laptop its a home computer! I havent tried to do a full
scan in safe mode yet but it seemed to work so i will do that now

Report •
Related Solutions

Ask Question