Computer shutting down on certain websites

October 21, 2012 at 07:57:37
Specs: Windows XP
My computer shuts down when i go to espn.com. It also shuts down when i run a scan from my antivirus. I've already replaced the power supply and cleaned the inside of the computer. Any suggestions?

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#1
October 21, 2012 at 08:04:13
you may have an unwanted rootkit installed. Run these 3 free progs in EXACTLY the order listed and DO NOT reboot until after the last scan
1- http://www.technibble.com/rkill-rep...
2- http://support.kaspersky.com/faq/?q...
3- http://www.filehippo.com/download_m...

The above works well on removing rootkits

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#2
October 21, 2012 at 17:34:35
The site addy should be espn.go.com not espn.com anymore.
Download and run program's from Post #1.

Please reply and let us know if our help worked. Your feedback helps others. Maybe you?


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#3
October 25, 2012 at 15:00:54
neither worked

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Related Solutions

#4
October 25, 2012 at 15:46:55
Run ESET & post the log please. This scan may take a while, so please be patient.
http://www.eset.com/us/online-scann...
http://www.eset.com/home/products/o...
Configure ESET this way & disable your AV.
http://i.imgur.com/3U7YC.gif
How to Temporarily Disable your Anti-virus
http://www.bleepingcomputer.com/for...
Why Would I Ever Need an Online Virus Scanner?
I already have an antivirus program installed, isn't that enough?
http://www.squidoo.com/the-best-fre...
Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult.
5: Why does the ESET Online Scanner run slowly on my computer?
If you have other antivirus, antispyware or anti-malware programs running on your computer, they may intercept the scan being performed by the ESET Online Scanner and hinder performance. You may wish to disable the real-time protection components of your other security software before running the ESET Online Scanner. Remember to turn them back on after you are finished.
17: How can I view the log file from ESET Online Scanner?
http://kb.eset.com/esetkb/index?pag...
http://www.eset.com/home/products/o...
The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is "C:\Program Files\EsetOnlineScanner\log.txt". You can view this file by navigating to the directory and double-clicking on it in Windows Explorer, or by copying and pasting the path specification above (including the quotation marks) into the Start ? Run dialog box from the Start Menu on the desktop.

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