Computer security and compatibility settings

March 11, 2019 at 20:41:40
Specs: Windows 10 Home, Intel(R) Core(TM) i7-860 quad-core processor, 6GB DDR3-1333MHz SDRAM
I periodically receive the attached message asking if I want to use the recommended computer security and compatibility settings or not. I reply ‘Ask me later’, because the computer was set up the way it is by the manufacturer and I don’t want make changes without really knowing what I am doing.
However, there are a few issues: when I click on links contained in e-mail messages that I receive from a very safe online service, I get the attached message: ‘cannot connect to this page’. I get the same message, if I try to get on the above mentioned service website or on a few other websites, also known to be very safe. I have none of these problems, when I use my laptop that connects to the Internet using the same router as my tower computer.
Is there a connection between my undefined computer security and compatibility settings and the ‘cannot connect to this page’ messages that I receive on a few websites?
Please note that Windows Defender is the only antivirus software installed on my recently purchased tower computer. Please also note that problems occur not just with Internet Explorer, but also with Google Chrome.
Thanks
Attached files:
http://www.fileconvoy.com/dfl.php?i...

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#1
March 12, 2019 at 01:28:42
Hi again Charles.

Refer this SS. Does that help with IE11, if not, I will have to dig deeper with Farbar.
https://www.directupload.net/file/d...

Please download Farbar Recovery Scan Tool and save it onto your Desktop. If your default download location is not your Desktop, drag it out of it's location onto the Desktop.
http://www.bleepingcomputer.com/dow...
If we have to run Farbar more than once, refer this SS.
http://i.imgur.com/yUxNw0j.gif
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the Desktop.
The first time the tool is run, it makes also another log (Addition.txt) on the Desktop.
The logs are large, upload them using this. No time delays/Captcha-I'm not a Robot/account/registration needed. Give us the links please.
http://www.fileconvoy.com/index.php
https://i.imgur.com/7UiiqWr.gif
https://i.imgur.com/6N1gfOj.gif


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#2
March 12, 2019 at 08:37:47
Hi John. Thanks for your help.

I understand that the first step is for me to answer yes to the message asking if I want to use the recommended computer security and compatibility settings. I'll do that, but I will have to wait for the message to pop up, because that message displays automatically every now and then, I don't know how to force it to display.

Then, if that does not solve the problem, I will run the Farbar Recovery Scan Tool and provide a link to the output.



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