Computer restarts during virus scan

July 21, 2010 at 13:44:36
Specs: Windows XP
I'm trying to scan my computer with Bitdefener but it keeps restarting halfway through even in safe mode.

Is there another way to get rid of whatever's taking over the computer?


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#1
July 21, 2010 at 14:41:44
set it to NOT restart after a failure and then post the Exact error message that comes up.

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#2
July 21, 2010 at 23:04:01
Okay, where do I need to go to Not restart?

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#3
July 22, 2010 at 07:42:12
Right click My Computer/Properties and select Advanced tab.
Click the Settings button in the Startup and Recovery section.
Remove the checkmark from Automatically Restart in System Failure section.

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Related Solutions

#4
July 23, 2010 at 03:39:59
Thanks.

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#5
July 23, 2010 at 05:43:58
I removed the last two out of the three checkmarks in the system failiure section because I was in safe mode. After that I tried the Bitdefender online scanner again but my computer keeps shutting off on me during the scan.

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#6
July 23, 2010 at 08:26:46
power down your PC and reboot in regular mode to get the blue screen and tell us the EXACT error.
Try malwarebytes and see if it completes a quick scan- Your Bitdefender may be corrupted

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#7
July 23, 2010 at 10:24:31
My PC didn't show me any blue screen or error exactly. It just abruptly shut off so I had to turn it back on manually.

I'll try out malwarebytes to see if it works.


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#8
July 23, 2010 at 11:14:38
Looks like I got lucky with malwarebytes. I did a quick scan and it found 2 infections but I got rid of them.

Should I follow up with a fullscan?


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#9
July 23, 2010 at 11:20:12
you can if you like, I would do it in safe mode to see if it picks up anything else

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#10
July 23, 2010 at 14:39:04
I tried the fullscan in safe mode. Unfortunately my PC shut off on me again. Either my PC hates me or that I have a really bad virus.

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