Computer restarts after spyware detection

Microsoft Windows xp professional editio...
October 12, 2009 at 05:20:24
Specs: Windows XP
Help! My laptop keeps restarting! I get a message from a white cross in a red circle on the taskbar warning of spyware infection then the system starts to shutdown. I have tried to get various virus scanning tools running but there is not enough time to do anything! Can anyone help with this problem please. I have tried to start in safe mode and even from the command prompt. The laptop will not allow me to do this and it freezes! Any ideas?

See More: Computer restarts after spyware detection

Report •

October 14, 2009 at 23:54:16
make a batch file to stop the shutdown and spam it to prolong the shutdown and get an anti vir or anti malware

url=] [img][/img] [/url]

Report •

October 16, 2009 at 09:50:45
You may need to find and burn yourself a recovery CD or AOSS (Alternate Operating System Scanner). What these will do is boot off of the CD into a Linux OS and allow you to scan the system and drive without having the actual OS running. This prevents the virus or rootkit from hiding and blocking the removal attempts.

Let me know if you need more info.

MOS Master Certified
MCP Certified
CCNA Certificate Pending
A+ Certificate Pending

"I have gone to find myself. If I get back before I return, please tell myself to wait." :

Report •

October 17, 2009 at 06:53:22
if you have an XP install disc you can try a repair installation:
Be sure to use the A/C adaptor when doing this to prevent further damage, so that the power doesn't shut off while repairing.
Once the laptop is running again you can try running Malwarebytes and removing all it finds.

Some HELP in posting on plus free progs and instructions Cheers

Report •

Related Solutions

Ask Question