computer locked up after xp updates

January 14, 2011 at 23:13:02
Specs: xp, anthalon
new computer installed xp wrked fine during day that night got microsofr updates. Next morning message computer locked, need name and password. Unable to use keys, control/alt/del, on/off, unable to do anything to check status. cannot even turn off. tried to start up using book disk. Cannot turn off.

Please help dont know what to do

Thanks for any help

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January 15, 2011 at 21:40:31
Turn off at the power point & then go back to a good Restore point.

Try System Restore, I have had good results using this way or in Safe Mode, different to Last Known Good Configuration in Safe Mode.
Toggle F8 or Press Ctrl ( depends on your comp ) during bootup ( just before, verifying DMI pool, message comes on )
Select Safe Mode.

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January 16, 2011 at 02:34:03
Thank you for your response. I will try what you have recommended.


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